Canon

Canon Advance c5030i, c5235i, c5045i, c5051i Fehlercode liste

5. September 2019
E
code
Detail
code
LocationItemsDescription
E001000005TitleAbnormal high temperature in Main Thermistor 1, 2
DescriptionMain Thermistor 1, 2 (TH1) detects 260 deg C or more for 0.2
sec.
Remedy
  1. Go through the following: > ANALOG > FIX-C, or > ANALOG > FIX-E; if it’s less than 260 deg C, go through the following to clear theerror:

COPIER>FUNCTION>CLEAR>ERR; and then turn OFF/ON
the power.
It it’s 260 deg C or more, do not turn on the power before replacing the Film Unit.

  1. Replace the Film Unit.
  2. Replacement of the ShutterUnit
  3. Replace the DC Controller PCB(UN1).

NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

E001000105TitleAbnormal high temperature in Sub Thermistor 1, 2
DescriptionSub Thermistor 1, 2 (TH1) detects 275 deg C or more for 0.2
sec.
Remedy
  1. Go through the following: > ANALOG > FIX-E2 or > ANALOG > FIX-E3; if it’s less than 275 deg C, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the

If it’s 275 deg C or more, do not turn on the power before replacing the Film Unit.

  1. Replace the Film Unit
  2. Replacement of the ShutterUnit
  3. Go through the following to check drive of FM5 and FM6: COPIER > FUNCTION > > if not working replace thefan.
  4. Replace the DC Controller PCB(UN1)

NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

E001000305TitleHigh temperature error detected by hardware
DescriptionHardware detects abnormal high temperature of the Thermistor (Main Thermistor 1: 264 deg C, Main Thermistor 2: 265 deg C, Sub Thermistor 1, 2: 280 deg C) for 400 msec
consecutively.
Remedy
  1. If the detected temperature of the Thermistor is less than the abnormal high temperature specified forThermistor,

go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power.
If it’s at abnormally high temperature, do not turn on the power before replacing the Film Unit.

  1. Replace the Film Unit
  2. Replacement of the ShutterUnit
  3. Go through the following to check drive of FM5 andFM6: COPIER > FUNCTION > > if the not working replace thefan.
  4. Replace the DC Controller PCB(UN1)

NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

E003000005TitleError detected when the Heater is ON
DescriptionAfter the Heater was turned ON, Main Thermistor 2, Sub Thermistor 1 or Sub Thermistor 2 detects 20 deg C or more
and 50 deg C or less for 3 sec.
Remedy
  1. Go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the
  2. Check connection of the Connectors (Thermistor Connector and ACConnector).
  3. Replace the Film Unit
  4. Replacement of the ShutterUnit
  5. Replace the DC Controller PCB(UN1)

NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

E003000105TitleAbnormal detection during paper feeding
DescriptionDuring print control, Sub Thermistor detects 70 deg C or
less from the target temperature for 5 sec.
Remedy1. Go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the
2. Replace the Film Unit
3. Replacement of the ShutterUnit
4. Replace the DC Controller PCB(UN1)NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR
E003000205TitleAbnormal low temperature when the Heater is ON
(disconnection detected)
DescriptionAfter the Heater was turned ON, any of the Thermistors
detects 20 deg C or less for 3 sec.
Remedy1. Go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the
2. Check connection of the Connectors (Thermistor Connector and ACConnector).
3. Replace the Film Unit
4. Replacement of the ShutterUnit
5. Replace the DC Controller PCB(UN1)NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR
E003000405TitleTimeout at start-up
DescriptionAfter the start-up control was started, the start-up control is
not completed although 60 sec has passed.
Remedy1. Check connection of the Connectors (Thermistor Connector and ACConnector).
2. Replace the Film Unit
3. Replacement of the ShutterUnit
4. Replace the DC Controller PCB(UN1)NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR
E004000005TitleThermistor disconnection detection error
DescriptionSignal name, FUSER_CNCTX, detects disconnection for
500 msec or longer.
Remedy1. Check if the Fixing Assembly isinstalled.
2. Check connection of the connectors in FixingAssembly.
3. Check connection of DC Controller PCB (UN1) Connector.
4. Replace the Film Unit.
5. Replacement of the ShutterUnit.
6. Replace the DC Controller PCB(UN1).
E004000105TitleError in detection of welding with fixing relay
DescriptionWelding of fixing relay on the AC Driver PCB
Remedy1. Replace the AC Driver PCB (replacement is necessary due to welding of therelay).

Other fixing-related error occurs (highly possible of E001)
2. Perform the remedy for the erroroccurred.

E009000005TitleError in engagement
DescriptionFailed to detect ON with the Fixing Pressure Sensor
although 3 sec has passed.
Remedy1. Turn OFF and then ON the
2. Remove and then reinstall the FixingAssembly.
3. Check the
If the gear rotates properly:
4-1. Check the connection between the Fixing Assembly and the DC Controller PCB (open circuit or caught cable).
5-1. Replace the DC Controller PCB (UN1).If the gear does not work properly:
4-2. Identify and replace the faulty gear. 5-2. Replace the Motor.
E009000105TitleError in disengagement
DescriptionFailed to detect OFF with the Fixing Pressure Sensor
although 3 sec has passed.
Remedy1. Turn OFF and then ON the
2. Remove and then reinstall the FixingAssembly.
3. Check the
If the gear rotates properly:
4-1. Check the connection between the Fixing Assembly and the DC Controller PCB (open circuit or caught cable).
5-1. Replace the DC Controller PCB (UN1).If the gear does not work properly:
4-2. Identify and replace the faulty gear. 5-2. Replace the Motor.
E012010105TitleFaulty signal with Y Drum Rotation Sensor 1 and 2
DescriptionFaulty signal with Y Drum Rotation Sensor 1 and 2
Remedy
  1. Check connection of Drum Rotation Sensor 1 and 2 (UN31, UN32)
  2. Check that the Drum Rotation Sensor Wheel is properly installed.
  3. Check connection of the Drum Driver PCB(UN4).
  4. Manually turn the Rotor of the Drum Motor counterclockwise and check that the Drum Rotation Sensor Wheel rotates. -> If the wheel does not rotate, replace the Drum Drive Unit.
  5. Take out the Drum Rotation Sensor to clean the Sensor and the Wheel.
  6. Replace the Drum Rotation Sensor.
  7. Replace the Drum Driver PCB(UN4)
E012020105TitleFaulty signal with M Drum Rotation Sensor 1 and 2
DescriptionFaulty signal with M Drum Rotation Sensor 1 and 2
Remedy
  1. Check connection of Drum Rotation Sensor 1 and 2 (UN33, UN34)
  2. Check that the Drum Rotation Sensor Wheel is properly installed.
  3. Check connection of the Drum Driver PCB(UN4).
  4. Manually turn the Rotor of the Drum Motor counterclockwise and check that the Drum Rotation Sensor Wheel rotates. -> If the wheel does not rotate, replace the Drum Drive Unit.
  5. Take out the Drum Rotation Sensor to clean the Sensor and the Wheel.
  6. Replace the Drum Rotation Sensor.
  7. Replace the Drum Driver PCB(UN4)
E012030105TitleFaulty signal with C Drum Rotation Sensor 1 and 2
DescriptionFaulty signal with C Drum Rotation Sensor 1 and 2
Remedy
  1. Check connection of Drum Rotation Sensor 1 and 2 (UN35, UN36)
  2. Check that the Drum Rotation Sensor Wheel is properly installed.
  3. Check connection of the Drum Driver PCB(UN4).
  4. Manually turn the Rotor of the Drum Motor counterclockwise and check that the Drum Rotation Sensor Wheel rotates. -> If the wheel does not rotate, replace the Drum Drive Unit.
  5. Take out the Drum Rotation Sensor to clean the Sensor and the Wheel.
  6. Replace the Drum Rotation Sensor.
  7. Replace the Drum Driver PCB(UN4)
E012040105TitleFaulty signal with Bk Drum Rotation Sensor 1 and 2
DescriptionFaulty signal with Bk Drum Rotation Sensor 1 and 2
Remedy
  1. Check connection of Drum Rotation Sensor 1 and 2 (UN37, UN38)
  2. Check that the Drum Rotation Sensor Wheel is properly installed.
  3. Check connection of the Drum Driver PCB(UN4).
  4. Manually turn the Rotor of the Drum Motor counterclockwise and check that the Drum Rotation Sensor Wheel rotates. -> If the wheel does not rotate, replace the Drum Drive Unit.
  5. Take out the Drum Rotation Sensor to clean the Sensor and the Wheel.
  6. Replace the Drum Rotation Sensor.
  7. Replace the Drum Driver PCB(UN4)
E012010205TitleFaulty signal with Y Drum Rotation Sensor 1
DescriptionNo detection with the signal for 80msec or more
Remedy
  1. Check connection of Drum Rotation Sensor1.
  2. Take out Drum Rotation Sensor 1 (UN31) to clean the Sensor.
  3. Replace Drum Rotation Sensor1.
  4. Check if the harness of the Drum Rotation Sensor is faulty (replace the harness if it’sdisconnected).
  5. Replace the Drum Driver PCB(UN4)
E012020205TitleFaulty signal with M Drum Rotation Sensor 1
DescriptionNo detection with the signal for 80msec or more
Remedy
  1. Check connection of Drum Rotation Sensor1.
  2. Take out Drum Rotation Sensor 1 (UN33) to clean the Sensor.
  3. Replace Drum Rotation Sensor1.
  4. Check if the harness of the Drum Rotation Sensor is faulty (replace the harness if it’sdisconnected).
  5. Replace the Drum Driver PCB(UN4)
E012030205TitleFaulty signal with C Drum Rotation Sensor 1
DescriptionNo detection with the signal for 80msec or more
Remedy
  1. Check connection of Drum Rotation Sensor1.
  2. Take out Drum Rotation Sensor 1 (UN35) to clean the Sensor.
  3. Replace Drum Rotation Sensor1.
  4. Check if the harness of the Drum Rotation Sensor is faulty (replace the harness if it’sdisconnected).
  5. Replace the Drum Driver PCB(UN4)
E012040205TitleFaulty signal with Bk Drum Rotation Sensor 1
DescriptionNo detection with the signal for 80msec or more
Remedy
  1. Check connection of Drum Rotation Sensor1.
  2. Take out Drum Rotation Sensor 1 (UN37) to clean the Sensor.
  3. Replace Drum Rotation Sensor1.
  4. Check if the harness of the Drum Rotation Sensor is faulty (replace the harness if it’sdisconnected).
  5. Replace the Drum Driver PCB(UN4)
E012010305TitleFaulty signal with Y Drum Rotation Sensor 2
DescriptionNo detection with the signal for 80msec or more
Remedy
  1. Check connection of Drum Rotation Sensor 2(UN32).
  2. Take out Drum Rotation Sensor 2 to clean the Sensor.
  3. Replace Drum Rotation Sensor2.
  4. Check if the harness of the Drum Rotation Sensor is faulty (replace the harness if it’sdisconnected).
  5. Replace the Drum Driver PCB(UN4)
E012020305TitleFaulty signal with M Drum Rotation Sensor 2
DescriptionNo detection with the signal for 80msec or more
Remedy
  1. Check connection of Drum Rotation Sensor 2(UN34).
  2. Take out Drum Rotation Sensor 2 to clean the Sensor.
  3. Replace Drum Rotation Sensor2.
  4. Check if the harness of the Drum Rotation Sensor is faulty (replace the harness if it’sdisconnected).
  5. Replace the Drum Driver PCB(UN4)
E012030305TitleFaulty signal with C Drum Rotation Sensor 2
DescriptionNo detection with the signal for 80msec or more
Remedy
  1. Check connection of Drum Rotation Sensor 2(UN36).
  2. Take out Drum Rotation Sensor 2 to clean the Sensor.
  3. Replace Drum Rotation Sensor2.
  4. Check if the harness of the Drum Rotation Sensor is faulty (replace the harness if it’sdisconnected).
  5. Replace the Drum Driver PCB(UN4)
E012040305TitleFaulty signal with Bk Drum Rotation Sensor 2
DescriptionNo detection with the signal for 80msec or more
Remedy
  1. Check connection of Drum Rotation Sensor 2(UN38).
  2. Take out Drum Rotation Sensor 2 to clean the Sensor.
  3. Replace Drum Rotation Sensor2.
  4. Check if the harness of the Drum Rotation Sensor is faulty (replace the harness if it’sdisconnected).
  5. Replace the Drum Driver PCB(UN4)
E012010405TitleFailure in Y Drum Rotation Sensor Wheel
DescriptionFailure is detected with the Y Drum Rotation Sensor Wheel
Remedy
  1. Take out the Drum Rotation Sensor to clean the Sensor (UN31, UN32) and the Wheel.
  2. Replace the Drum Rotation SensorWheel.
  3. Replace the Drum Rotation Sensor.
  4. Replace the Drum Driver PCB(UN4)
E012020405TitleFailure in M Drum Rotation Sensor Wheel
DescriptionFailure is detected with the M Drum Rotation Sensor Wheel
Remedy
  1. Take out the Drum Rotation Sensor to clean the Sensor (UN33, UN34) and the Wheel.
  2. Replace the Drum Rotation SensorWheel.
  3. Replace the Drum Rotation Sensor.
  4. Replace the Drum Driver PCB(UN4)
E012030405TitleFailure in C Drum Rotation Sensor Wheel
DescriptionFailure is detected with the C Drum Rotation Sensor Wheel
Remedy
  1. Take out the Drum Rotation Sensor to clean the Sensor (UN35, UN36) and the Wheel.
  2. Replace the Drum Rotation SensorWheel.
  3. Replace the Drum Rotation Sensor.
  4. Replace the Drum Driver PCB(UN4)
E012040405TitleFailure in Bk Drum Rotation Sensor Wheel
DescriptionFailure is detected with the Bk Drum Rotation Sensor Wheel
Remedy
  1. Take out the Drum Rotation Sensor to clean the Sensor (UN37, UN38) and the Wheel.
  2. Replace the Drum Rotation SensorWheel.
  3. Replace the Drum Rotation Sensor.
  4. Replace the Drum Driver PCB(UN4)
E012010505TitleFailure in Y Drum Motor Control
DescriptionUnstable rotation of the Y Drum Motor
Remedy
  1. Check if the Drum is installed.
  2. Take out the Drum Rotation Sensor (UN31, UN32) to clean the Sensor and the Wheel.
  3. Remove the Process Unit and then install (reinstall) the Process Unit.
  4. Replace the Drum Unit.
  5. Replace the Drum Driver PCB(UN4)
E012020505TitleFailure in M Drum Motor Control
DescriptionUnstable rotation of the M Drum Motor
Remedy
  1. Check if the Drum is installed.
  2. Take out the Drum Rotation Sensor (UN33, UN34) to clean the Sensor and the Wheel.
  3. Remove the Process Unit and then install (reinstall) the Process Unit.
  4. Replace the Drum Unit.
  5. Replace the Drum Driver PCB(UN4)
E012030505TitleFailure in C Drum Motor Control
DescriptionUnstable rotation of the C Drum Motor
Remedy
  1. Check if the Drum is installed.
  2. Take out the Drum Rotation Sensor (UN35, UN36) to clean the Sensor and the Wheel.
  3. Remove the Process Unit and then install (reinstall) the Process Unit.
  4. Replace the Drum Unit.
  5. Replace the Drum Driver PCB(UN4)
E012040505TitleFailure in Bk Drum Motor Control
DescriptionUnstable rotation of the Bk Drum Motor
Remedy
  1. Check if the Drum is installed.
  2. Take out the Drum Rotation Sensor (UN37, UN38) to clean the Sensor and the Wheel.
  3. Remove the Process Unit and then install (reinstall) the Process Unit.
  4. Replace the Drum Unit.
  5. Replace the Drum Driver PCB(UN4)
E012010605TitleFailure in rotation of Y Drum Motor
DescriptionThe Y Drum Motor is not rotating at the specified speed/is
stopped.
Remedy
  1. Check connection of the connector with the Drum Motor (M1)
  2. Check connection of the connector with Drum Driver PCB (UN4).
  3. Check the ITB (to see if the ITB is displaced/damaged. Refer to E075 if the ITB isdisplaced).
  4. Replace the ITB CleaningBlade.
  5. Replace the Drum Driver PCB(UN4)
E012020605TitleFailure in rotation of M Drum Motor
DescriptionThe M Drum Motor is not rotating at the specified speed/is
stopped.
Remedy
  1. Check connection of the connector with the Drum Motor (M2)
  2. Check connection of the connector with Drum Driver PCB (UN4).
  3. Check the ITB (to see if the ITB is displaced/damaged. Refer to E075 if the ITB isdisplaced).
  4. Replace the ITB CleaningBlade.
  5. Replace the Drum Driver PCB(UN4)
E012030605TitleFailure in rotation of C Drum Motor
DescriptionThe C Drum Motor is not rotating at the specified speed/is
stopped.
Remedy
  1. Check connection of the connector with the Drum Motor (M3)
  2. Check connection of the connector with Drum Driver PCB (UN4).
  3. Check the ITB (to see if the ITB is displaced/damaged. Refer to E075 if the ITB isdisplaced).
  4. Replace the ITB CleaningBlade.
  5. Replace the Drum Driver PCB(UN4)
E012040605TitleFailure in rotation of Bk Drum Motor
DescriptionThe Bk Drum Motor is not rotating at the specified speed/is
stopped.
Remedy
  1. Check connection of the connector with the Drum Motor (M4)
  2. Check connection of the connector with Drum Driver PCB (UN4).
  3. Check the ITB (to see if the ITB is displaced/damaged. Refer to E075 if the ITB isdisplaced).
  4. Replace the ITB CleaningBlade.
  5. Replace the Drum Driver PCB(UN4)
E012100005TitleFailure in rotation when ITB Motor is driven.
DescriptionThe ITB Motor is not rotating at the specified speed/is
stopped.
Remedy
  1. Check connection of the connector with the ITB Motor (M13).
  2. Check connection of the connector with the ITBUnit.
  3. Check connection of the connector with the Drum Driver PCB (UN4).
  4. Check the ITB (to see if the ITB is displaced or damaged. Refer to E075 if the ITB isdisplaced).
  5. Replace the ITB CleaningBlade.
  6. Replace the Drum Driver PCB(UN4)
E012100105TitleFailure is detected before ITB motor is driven.
DescriptionLOCK signal is detected Low before the ITB Motor is driven.
Remedy
  1. Check the cable connected to the ITBMotor.
  2. Check the cable connected to the Drum Driver PCB
E012200005TitleFailure in rotation of Drum Motors (in all colors) and ITB
Motor
DescriptionFaulty rotation with all of the Motors at the same time (based
on the assumption that all of the motors fail to rotate)
Remedy
  1. Check the connector on the Drum Driver PCB(UN4).
  2. Check the connector on the Relay Board(UN5).
  3. Check the InterlockSwitch.
  4. Check the Drum Driver Harness.
E012300005TitleFailure in Drum Rotation Sensors (in all colors)
DescriptionThe Drum Rotation Sensors are faulty (in all colors) at the
same time.
Remedy
  1. Check the connector on the Drum Driver PCB(UN4).
  2. FU3 is disconnected on the Drum Driver PCB (UN4) -> Check the harness & replace the Drum Driver PCB(UN4).
E012300105TitleFailure in control of Drum Motors in all colors
DescriptionControls of the Drum Motors (in all colors) are faulty at the
same time.
RemedyCheck the Process Unit (to see if it’s properly installed).
Check the Drum Unit (to see if it’s properly installed).
E012300205TitleFailure in rotation of Drum Motor (in all colors)
(M1,M2,M3,M4)
DescriptionAll of the Drum Motors are not rotating at the specified
speed/are stopped.
RemedyCheck the connector on the Drum Driver PCB (UN4).
E013000105TitleError in Recycle Toner Stirring Motor
DescriptionThe motor failed to rotate at the specified speed.
Remedy
  1. Check disconnection of the Recycle Stirring Motor (M14)
  2. Check toner level in the Recycle container (replace the Recycle container if the toner level is toomuch).
  3. Replace the Recycle StirringMotor.
  4. Replace the Pickup Feed Driver PCB(UN2).
  5. Replace the DC Controller PCB(UN1).
E014000105TitleError in Fixing Motor
DescriptionThe motor failed to rotate at the specified speed.
Remedy
  1. Check the FixingAssembly.
  2. Remove and then install the FixingAssembly.
  3. Check the

If the gear rotates properly:

  1. Check the connection between the Fixing Motor and the DC Controller PCB (open circuit or caughtcable).
  2. Replace the Fixing Motor
  3. Replace the DC Controller PCB(UN1).

If the gear does not work properly: Replace the gear.

E020001105TitleError in Y Developing Assembly
DescriptionPatch level is higher than the target upper limit although the
patch level was minimized at the time of patch initialization.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch Sensor (UN47,UN48,UN49)Window.
  3. Replace the Patch Sensor.
  4. Replace the Drum.
E020001205TitleError in M Developing Assembly
DescriptionPatch level is higher than the target upper limit although the
patch level was minimized at the time of patch initialization.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch Sensor (UN47,UN48,UN49)Window.
  3. Replace the Patch Sensor.
  4. Replace the Drum.
E020001305TitleError in C Developing Assembly
DescriptionPatch level is higher than the target upper limit although the
patch level was minimized at the time of patch initialization.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch Sensor (UN47,UN48,UN49)Window.
  3. Replace the Patch Sensor.
  4. Replace the Drum.
E020001405TitleError in Bk Developing Assembly
DescriptionPatch level is higher than the target upper limit although the
patch level was minimized at the time of patch initialization.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch Sensor (UN47,UN48,UN49)Window.
  3. Replace the Patch Sensor.
  4. Replace the Drum.
E020002105TitleError in Y Developing Assembly
DescriptionPatch level is lower than the target lower limit although the
patch level was maximized at the time of patch initialization.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more.
If the Patch Sensor (UN47, UN48,UN49) value shows
1-digit, check that the Developing Assembly is installed, and then perform remedy from “3”.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch SensorWindow.
  3. Replace the Patch Sensor.
  4. Replace the Drum.
E020002205TitleError in M Developing Assembly
DescriptionPatch level is lower than the target lower limit although the
patch level was maximized at the time of patch initialization.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more.
If the Patch Sensor (UN47, UN48,UN49) value shows
1-digit, check that the Developing Assembly is installed, and then perform remedy from “3”.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch SensorWindow.
  3. Replace the Patch Sensor.
  4. Replace the Drum.
E020002305TitleError in C Developing Assembly
DescriptionPatch level is lower than the target lower limit although the
patch level was maximized at the time of patch initialization.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more.
If the Patch Sensor (UN47, UN48,UN49) value shows
1-digit, check that the Developing Assembly is installed, and then perform remedy from “3”.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch SensorWindow.
  3. Replace the Patch Sensor.
  4. Replace the Drum.
E020002405TitleError in Bk Developing Assembly
DescriptionPatch level is lower than the target lower limit although the
patch level was maximized at the time of patch initialization.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more.
If the Patch Sensor (UN47, UN48,UN49) value shows
1-digit, check that the Developing Assembly is installed, and then perform remedy from “3”.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch SensorWindow.
  3. Replace the Patch Sensor.
  4. Replace the Drum.
E020008105TitleError in ITB background light intensity
DescriptionAt ITB background correction, average value of the detected light intensity is 120 or less.
When it occurs twice in a row, error is displayed.
RemedyThis error tends to occur when the Patch Sensor window is not opened sufficiency due to damage on the Patch Detection Shutter.
Especially, when LV.2 > DISPLAY > DENS > P-LED-DA is 3F, check if the Patch Detection Shutter is damaged or the Patch Sensor window is soiled.

  1. Check the installation of the Patch DetectionShutter.
  2. Clean the Patch Sensorwindow.
  3. Check the disconnection of the Patch Sensor (UN47, UN48, UN49).
  4. Check the installation of the ITBUnit.
  5. Replace the Patch Sensor.
E020010105TitleError in Y Developing Assembly
DescriptionThe value is higher than the upper limit for the patch.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch Sensor (UN47,UN48,UN49)Window.
  3. Check if the patch sensor isdisconnected.
  4. Replace the Patch Sensor.
  5. Replace the Drum.
E020010205TitleError in M Developing Assembly
DescriptionThe value is higher than the upper limit for the patch.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch Sensor (UN47,UN48,UN49)Window.
  3. Check if the patch sensor isdisconnected.
  4. Replace the Patch Sensor.
  5. Replace the Drum.
E020010305TitleError in C Developing Assembly
DescriptionThe value is higher than the upper limit for the patch.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch Sensor (UN47,UN48,UN49)Window.
  3. Check if the patch sensor isdisconnected.
  4. Replace the Patch Sensor.
  5. Replace the Drum.
E020010405TitleError in Bk Developing Assembly
DescriptionThe value is higher than the upper limit for the patch.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch Sensor (UN47,UN48,UN49)Window.
  3. Check if the patch sensor isdisconnected.
  4. Replace the Patch Sensor.
  5. Replace the Drum.
E020020105TitleError in Y Developing Assembly
DescriptionThe value is lower than the lower limit for the patch.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more.
If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform remedy from “3”.
If the supply area of the Developing Assembly is badly soiled, toner can be leaked.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch SensorWindow.
  3. Check if the patch sensor isdisconnected.
  4. Replace the Patch Sensor.
  5. Replace the Drum.
  6. Check toner leak from the BufferUnit.
  7. Check toner level in the Container.
  8. Check short-circuit of the harness of the Supply Sensor (PS1).
E020020205TitleError in M Developing Assembly
DescriptionThe value is lower than the lower limit for the patch.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more.
If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform remedy from “3”.
If the supply area of the Developing Assembly is badly soiled, toner can be leaked.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch SensorWindow.
  3. Check if the patch sensor isdisconnected.
  4. Replace the Patch Sensor.
  5. Replace the Drum.
  6. Check toner leak from the BufferUnit.
  7. Check toner level in the Container.
  8. Check short-circuit of the harness of the Supply Sensor (PS2).
E020020305TitleError in C Developing Assembly
DescriptionThe value is lower than the lower limit for the patch.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more.
If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform remedy from “3”.
If the supply area of the Developing Assembly is badly soiled, toner can be leaked.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch SensorWindow.
  3. Check if the patch sensor isdisconnected.
  4. Replace the Patch Sensor.
  5. Replace the Drum.
  6. Check toner leak from the BufferUnit.
  7. Check toner level in the Container.
  8. Check short-circuit of the harness of the Supply Sensor (PS3).
E020020405TitleError in Bk Developing Assembly
DescriptionThe value is lower than the lower limit for the patch.
RemedyGo through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more.
If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform remedy from “3”.
If the supply area of the Developing Assembly is badly soiled, toner can be leaked.

  1. Check installation of the Developing Assembly and the Drum.
  2. Clean the Patch SensorWindow.
  3. Check if the patch sensor isdisconnected.
  4. Replace the Patch Sensor.
  5. Replace the Drum.
  6. Check toner leak from the BufferUnit.
  7. Check toner level in the Container.
  8. Check short-circuit of the harness of the Supply Sensor (PS4).
E020013005TitleError in Y Developing Assembly
DescriptionThe average of ATR reference value is more than the
specified value at the time of ATR initialization.
Remedy
  1. Check short-circuit of the Sensor (TS5)Harness.
  2. Replace the DevelopingAssembly.
E020013105TitleError in Y Developing Assembly
DescriptionThe average of ATR reference value is less than the
specified value at the time of ATR initialization.
Remedy
  1. Check if the Sensor (TS5) Connector is properly connected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E020014005TitleError in Y Developing Assembly
DescriptionUnable to adjust the control voltage at the time of ATR
initialization: less than the specified value (3.2V).
Remedy
  1. Check if the Sensor (TS5) Connector is properly connected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E020014105TitleError in Y Developing Assembly
DescriptionUnable to adjust the control voltage at the time of ATR
initialization: exceeds the specified value (6.8V).
Remedy
  1. Check short-circuit of the Sensor (TS5)Harness.
  2. Replace the DevelopingAssembly.
E020019005TitleError in Y Developing Assembly
DescriptionError in signal lower limit with ATR sampling detected value
Remedy
  1. Check if the Sensor Connector isdisconnected.
  2. Check short-circuit of the Sensor (TS5)Harness.
  3. Replace the DevelopingAssembly.
E020019105TitleError in Y Developing Assembly
DescriptionError in signal upper limit with ATR sampling detected value
Remedy
  1. Check toner leak from the BufferUnit.
  2. Check toner level in the Container.
  3. Replace the DevelopingAssembly.
  4. Check short-circuit of the harness with the Buffer Supply Sensor (PS1).
E02001B005TitleError in Y Developing Assembly
DescriptionError in upper limit with T/D ratio at the time of print sequence
(Large amount of toner in the Developing Assembly)
RemedyGo through the following: DISPLAY > DENS > DENS-Y; if DENS-Y is slightly higher than 5.0%, output 10 sheets of solid image with the color causing the error (to reduce T/  D ratio). See the Service Mode again to see if the problem is improved. Remedy is complete if it’s improved. If not, perform the following remedy work.

  1. Check if the Sensor (TS5) Connector is disconnected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E02001B105TitleError in Y Developing Assembly
DescriptionError in lower limit with T/D ratio at the time of print sequence
(Small amount of toner in the Developing Assembly)
Remedy
  1. Output 10 sheets of white (blank) sheets (to increase T/D ratio).
  2. Check toner leak from the BufferUnit.
  3. Check toner level in the Container.
  4. Replace the DevelopingAssembly.
  5. Check short-circuit of the harness of the supply sensor (PS1).
E020023005TitleError in M Developing Assembly
DescriptionThe average of ATR reference value is more than the
specified value at the time of ATR initialization.
Remedy
  1. Check short-circuit of the Sensor (TS6)Harness.
  2. Replace the DevelopingAssembly.
E020023105TitleError in M Developing Assembly
DescriptionThe average of ATR reference value is less than the
specified value at the time of ATR initialization.
Remedy
  1. Check if the Sensor (TS6) Connector is properly connected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E020024005TitleError in M Developing Assembly
DescriptionUnable to adjust the control voltage at the time of ATR
initialization: less than the specified value (3.2V).
Remedy
  1. Check if the Sensor (TS6) Connector is properly connected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E020024105TitleError in M Developing Assembly
DescriptionUnable to adjust the control voltage at the time of ATR
initialization: exceeds the specified value (6.8V).
Remedy
  1. Check short-circuit of the Sensor (TS6)Harness.
  2. Replace the DevelopingAssembly.
E020029005TitleError in M Developing Assembly
DescriptionError in signal lower limit with ATR sampling detected value
Remedy
  1. Check if the Sensor Connector isdisconnected.
  2. Check short-circuit of the Sensor (TS6)Harness.
  3. Replace the DevelopingAssembly.
E020029105TitleError in M Developing Assembly
DescriptionError in signal upper limit with ATR sampling detected value
Remedy
  1. Check toner leak from the BufferUnit.
  2. Check toner level in the Container.
  3. Replace the DevelopingAssembly.
  4. Check short-circuit of the harness with the Buffer Supply Sensor (PS2).
E02002B005TitleError in M Developing Assembly
DescriptionError in upper limit with T/D ratio at the time of print sequence
(Large amount of toner in the Developing Assembly)
RemedyGo through the following: DISPLAY > DENS > DENS-M; if DENS-M is slightly higher than 5.0%, output 10 sheets of solid image with the color causing the error (to reduce T/  D ratio). See the Service Mode again to see if the problem is improved. Remedy is complete if it’s improved. If not, perform the following remedy work.

  1. Check if the Sensor (TS6) Connector is disconnected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E02002B105TitleError in M Developing Assembly
DescriptionError in lower limit with T/D ratio at the time of print sequence
(Small amount of toner in the Developing Assembly)
Remedy
  1. Output 10 sheets of white (blank) sheets (to increase T/D ratio).
  2. Check toner leak from the BufferUnit.
  3. Check toner level in the Container.
  4. Replace the DevelopingAssembly.
  5. Check short-circuit of the harness of the supply sensor (PS2).
E020033005TitleError in C Developing Assembly
DescriptionThe average of ATR reference value is more than the
specified value at the time of ATR initialization.
Remedy
  1. Check short-circuit of the Sensor (TS7)Harness.
  2. Replace the DevelopingAssembly.
E020033105TitleError in C Developing Assembly
DescriptionThe average of ATR reference value is less than the
specified value at the time of ATR initialization.
Remedy
  1. Check if the Sensor (TS7) Connector is properly connected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E020034005TitleError in C Developing Assembly
DescriptionUnable to adjust the control voltage at the time of ATR
initialization: less than the specified value (3.2V).
Remedy
  1. Check if the Sensor (TS7) Connector is properly connected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E020034105TitleError in C Developing Assembly
DescriptionUnable to adjust the control voltage at the time of ATR
initialization: exceeds the specified value (6.8V).
Remedy
  1. Check short-circuit of the Sensor (TS7)Harness.
  2. Replace the DevelopingAssembly.
E020039005TitleError in C Developing Assembly
DescriptionError in signal lower limit with ATR sampling detected value
Remedy
  1. Check if the Sensor Connector isdisconnected.
  2. Check short-circuit of the Sensor (TS7)Harness.
  3. Replace the DevelopingAssembly.
E020039105TitleError in C Developing Assembly
DescriptionError in signal upper limit with ATR sampling detected value
Remedy
  1. Check toner leak from the BufferUnit.
  2. Check toner level in the Container.
  3. Replace the DevelopingAssembly.
  4. Check short-circuit of the harness with the Buffer Supply Sensor (PS3).
E02003B005TitleError in C Developing Assembly
DescriptionError in upper limit with T/D ratio at the time of print sequence
(Large amount of toner in the Developing Assembly)
RemedyGo through the following: DISPLAY > DENS > DENS-C; if DENS-C is slightly higher than 5.0%, output 10 sheets of solid image with the color causing the error (to reduce T/  D ratio). See the Service Mode again to see if the problem is improved. Remedy is complete if it’s improved. If not, perform the following remedy work.

  1. Check if the Sensor (TS7) Connector is disconnected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E02003B105TitleError in C Developing Assembly
DescriptionError in lower limit with T/D ratio at the time of print sequence
(Small amount of toner in the Developing Assembly)
Remedy
  1. Output 10 sheets of white (blank) sheets (to increase T/D ratio).
  2. Check toner leak from the BufferUnit.
  3. Check toner level in the Container.
  4. Replace the DevelopingAssembly.
  5. Check short-circuit of the harness of the supply sensor (PS3).
E020043005TitleError in Bk Developing Assembly
DescriptionThe average of ATR reference value is more than the
specified value at the time of ATR initialization.
Remedy
  1. Check short-circuit of the Sensor (TS8)Harness.
  2. Replace the DevelopingAssembly.
E020043105TitleError in Bk Developing Assembly
DescriptionThe average of ATR reference value is less than the
specified value at the time of ATR initialization.
Remedy
  1. Check if the Sensor (TS8) Connector is properly connected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E020044005TitleError in Bk Developing Assembly
DescriptionUnable to adjust the control voltage at the time of ATR
initialization: less than the specified value (3.2V).
Remedy
  1. Check if the Sensor (TS8) Connector is properly connected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E020044105TitleError in Bk Developing Assembly
DescriptionUnable to adjust the control voltage at the time of ATR
initialization: exceeds the specified value (6.8V).
Remedy
  1. Check short-circuit of the Sensor (TS8)Harness.
  2. Replace the DevelopingAssembly.
E020049005TitleError in Bk Developing Assembly
DescriptionError in signal lower limit with ATR sampling detected value
Remedy
  1. Check if the Sensor Connector isdisconnected.
  2. Check short-circuit of the Sensor (TS8)Harness.
  3. Replace the DevelopingAssembly.
E020049105TitleError in Bk Developing Assembly
DescriptionError in signal upper limit with ATR sampling detected value
Remedy
  1. Check toner leak from the BufferUnit.
  2. Check toner level in the Container.
  3. Replace the DevelopingAssembly.
  4. Check short-circuit of the harness with the Buffer Supply Sensor (PS4).
E02004B005TitleError in Bk Developing Assembly
DescriptionError in upper limit with T/D ratio at the time of print sequence
(Large amount of toner in the Developing Assembly)
RemedyGo through the following: DISPLAY > DENS > DENS-K; if DENS-K is slightly higher than 5.0%, output 10 sheets of solid image with the color causing the error (to reduce T/  D ratio). See the Service Mode again to see if the problem is improved. Remedy is complete if it’s improved. If not, perform the following remedy work.

  1. Check if the Sensor (TS8) Connector is disconnected.
  2. Check short-circuit of the SensorHarness.
  3. Replace the DevelopingAssembly.
E02004B105TitleError in Bk Developing Assembly
DescriptionError in lower limit with T/D ratio at the time of print sequence
(Small amount of toner in the Developing Assembly)
Remedy
  1. Output 10 sheets of white (blank) sheets (to increase T/D ratio).
  2. Check toner leak from the BufferUnit.
  3. Check toner level in the Container.
  4. Replace the DevelopingAssembly.
  5. Check short-circuit of the harness of the supply sensor (PS4).
E021010005TitleError in Y Developing Motor
DescriptionThe motor failed to rotate at the specified speed.
Remedy
  1. Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate. If the load is too much, replace the DevelopingAssembly).
  2. Select the following in Service Mode: COPIER > FUNCTION > > MTR; and turn M5 to check the drive of the Developing Motor. If it’s notrotating

properly, check the harness (to see if the harness is caught, disconnected or physically removed).
3.(If the above measures do not solve the problem,) replace
the Drum Driver PCB (UN4).

E021020005TitleError in M Developing Motor
DescriptionThe motor failed to rotate at the specified speed.
Remedy
  1. Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate. If the load is too much, replace the DevelopingAssembly).
  2. Select the following in Service Mode: COPIER > FUNCTION > > MTR; and turn M6 to check the drive of the Developing Motor. If it’s notrotating

properly, check the harness (to see if the harness is caught, disconnected or physically removed).
3.(If the above measures do not solve the problem,) replace
the Drum Driver PCB (UN4).

E021030005TitleError in C Developing Motor
DescriptionThe motor failed to rotate at the specified speed.
Remedy
  1. Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate. If the load is too much, replace the DevelopingAssembly).
  2. Select the following in Service Mode: COPIER > FUNCTION > > MTR; and turn M7 to check the drive of the Developing Motor. If it’s notrotating

properly, check the harness (to see if the harness is caught, disconnected or physically removed).
3.(If the above measures do not solve the problem,) replace
the Drum Driver PCB (UN4).

E021040005TitleError in Bk Developing Motor
DescriptionThe motor failed to rotate at the specified speed.
Remedy
  1. Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate. If the load is too much, replace the DevelopingAssembly).
  2. Select the following in Service Mode: COPIER > FUNCTION > > MTR; and turn M8 to check the drive of the Developing Motor. If it’s notrotating

properly, check the harness (to see if the harness is caught, disconnected or physically removed).
3.(If the above measures do not solve the problem,) replace
the Drum Driver PCB (UN4).

E025010005TitleError in lock of the Y Toner Container Motor
DescriptionThe Y Toner Container Motor is detected to be locked / lock
detection.
Remedy
  1. Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc.)

If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload.
If there is no problem, go to step 5.

  1. Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly. Compare with the gear that works If the position of the projection is displaced, check the following. Check the lever to open/close the Small Cover (to see if the operation is smooth, no damage with the the lever works OK (no wrong move to up/down). If the lever is faulty, replace the
  2. Remove the Main Drive Unit to check the unit (to see damage, etc.)

If it’s results in NG, replace the Main Drive Unit.

  1. Manually turn the gear on the cam in the hopper unit to check the rotation.

If it’s results in NG, replace the Set-on Hopper Unit.
5.(If the above measures do not solve the problem) Replace the Toner Container Motor (M9).
Replace the Drum Driver PCB (UN4).

E025011005TitleTimeout error in detection of Y Toner Bottle Seal/Release
Sensor
DescriptionFailure in detection about the changes of ON => OFF => ON
with the sensor when the cap of the Y Toner Container was sealed/released.
Remedy
  1. Use the attached tool to manually rotate the Main Drive Unit to check the operation.
  2. If the Main Drive Unit side failed to rotate, check the drive (to see damage of the etc.)

If it’s results in NG, replace the Main Drive Unit.

  1. If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation. If it’s results in NG, replace the Set-on Hopper Unit.
  2. If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly,check the sensor harness (to see if the harness is caught, disconnected or physicallyremoved).
  3. Replace the sensor which has been checked in step 4. 6.(If the above measures do not solve the problem,) Replace the Drum Driver PCB(UN4).

NOTE: When checking the operation  after  performing the remedy, go through the following to clear the error:
COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and
then ON the power. After performing the remedy, perform the toner replacement operation (from toner removal to reset/ recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally.

E025012005TitleY Mismatched phase
DescriptionSet-on Unit detects opening of the Y Toner Container as well
as the Small Door.
Remedy
  1. Check if the Small Door can beclosed.
  2. Close the Small Door and turn OFF and then ON the power to check recovery.
  3. Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correctposition).
  4. Check the Sensor Harness (to see if the harness is caught, disconnected or physicallyremoved).

5.(If the above measures do not solve the problem,) Replace
the Drum Driver PCB (UN4).

E025020005TitleError in lock of the M Toner Container Motor
DescriptionThe M Toner Container Motor is detected to be locked / lock
detection.
Remedy
  1. Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc.)

If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload.
If there is no problem, go to step 5.

  1. Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly. Compare with the gear that works If the position of the projection is displaced, check the following. Check the lever to open/close the Small Cover (to see if the operation is smooth, no damage with the the lever works OK (no wrong move to up/down). If the lever is faulty, replace the
  2. Remove the Main Drive Unit to check the unit (to see damage, etc.)

If it’s results in NG, replace the Main Drive Unit.

  1. Manually turn the gear on the cam in the hopper unit to check the rotation.

If it’s results in NG, replace the Set-on Hopper Unit.
5.(If the above measures do not solve the problem) Replace the Toner Container Motor (M10).
Replace the Drum Driver PCB (UN4).

E025021005TitleTimeout error in detection of M Toner Bottle Seal/Release
Sensor
DescriptionFailure in detection about the changes of ON => OFF => ON
with the sensor when the cap of the M Toner Container was sealed/released.
Remedy
  1. Use the attached tool to manually rotate the Main Drive Unit to check the operation.
  2. If the Main Drive Unit side failed to rotate, check the drive (to see damage of the etc.)

If it’s results in NG, replace the Main Drive Unit.

  1. If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation. If it’s results in NG, replace the Set-on Hopper Unit.
  2. If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly,check the sensor harness (to see if the harness is caught, disconnected or physicallyremoved).
  3. Replace the sensor which has been checked in step 4. 6.(If the above measures do not solve the problem,) Replace the Drum Driver PCB(UN4).

NOTE: When checking the operation  after  performing the remedy, go through the following to clear the error:
COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and
then ON the power. After performing the remedy, perform the toner replacement operation (from toner removal to reset/ recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally.

E025022005TitleM Mismatched phase
DescriptionSet-on Unit detects opening of the M Toner Container as
well as the Small Door.
Remedy
  1. Check if the Small Door can beclosed.
  2. Close the Small Door and turn OFF and then ON the power to check recovery.
  3. Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correctposition).
  4. Check the Sensor Harness (to see if the harness is caught, disconnected or physicallyremoved).

5.(If the above measures do not solve the problem,) Replace
the Drum Driver PCB (UN4).

E025030005TitleError in lock of the C Toner Container Motor
DescriptionThe C Toner Container Motor is detected to be locked / lock
detection.
Remedy
  1. Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc.)

If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload.
If there is no problem, go to step 5.

  1. Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly. Compare with the gear that works If the position of the projection is displaced, check the following. Check the lever to open/close the Small Cover (to see if the operation is smooth, no damage with the the lever works OK (no wrong move to up/down). If the lever is faulty, replace the
  2. Remove the Main Drive Unit to check the unit (to see damage, etc.)

If it’s results in NG, replace the Main Drive Unit.

  1. Manually turn the gear on the cam in the hopper unit to check the rotation.

If it’s results in NG, replace the Set-on Hopper Unit.
5.(If the above measures do not solve the problem) Replace the Toner Container Motor (M11).
Replace the Drum Driver PCB (UN4).

E025031005TitleTimeout error in detection of C Toner Bottle Seal/Release
Sensor
DescriptionFailure in detection about the changes of ON => OFF => ON
with the sensor when the cap of the C Toner Container was sealed/released.
Remedy
  1. Use the attached tool to manually rotate the Main Drive Unit to check the operation.
  2. If the Main Drive Unit side failed to rotate, check the drive (to see damage of the etc.)

If it’s results in NG, replace the Main Drive Unit.

  1. If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation. If it’s results in NG, replace the Set-on Hopper Unit.
  2. If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly,check the sensor harness (to see if the harness is caught, disconnected or physicallyremoved).
  3. Replace the sensor which has been checked in step 4. 6.(If the above measures do not solve the problem,) Replace the Drum Driver PCB(UN4).

NOTE: When checking the operation  after  performing the remedy, go through the following to clear the error:
COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and
then ON the power. After performing the remedy, perform the toner replacement operation (from toner removal to reset/ recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally.

E025032005TitleC Mismatched phase
DescriptionSet-on Unit detects opening of the C Toner Container as well
as the Small Door.
Remedy
  1. Check if the Small Door can beclosed.
  2. Close the Small Door and turn OFF and then ON the power to check recovery.
  3. Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correctposition).
  4. Check the Sensor Harness (to see if the harness is caught, disconnected or physicallyremoved).

5.(If the above measures do not solve the problem,) Replace
the Drum Driver PCB (UN4).

E025040005TitleError in lock of the Bk Toner Container Motor
DescriptionThe Bk Toner Container Motor is detected to be locked / lock
detection.
Remedy
  1. Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc.)

If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload.
If there is no problem, go to step 5.

  1. Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly. Compare with the gear that works If the position of the projection is displaced, check the following. Check the lever to open/close the Small Cover (to see if the operation is smooth, no damage with the the lever works OK (no wrong move to up/down). If the lever is faulty, replace the
  2. Remove the Main Drive Unit to check the unit (to see damage, etc.)

If it’s results in NG, replace the Main Drive Unit.

  1. Manually turn the gear on the cam in the hopper unit to check the rotation.

If it’s results in NG, replace the Set-on Hopper Unit.
5.(If the above measures do not solve the problem) Replace the Toner Container Motor (M12).
Replace the Drum Driver PCB (UN4).

E025041005TitleTimeout error in detection of Bk Toner Bottle Seal/Release
Sensor
DescriptionFailure in detection about the changes of ON => OFF => ON
with the sensor when the cap of the Bk Toner Container was sealed/released.
Remedy
  1. Use the attached tool to manually rotate the Main Drive Unit to check the operation.
  2. If the Main Drive Unit side failed to rotate, check the drive (to see damage of the etc.)

If it’s results in NG, replace the Main Drive Unit.

  1. If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation. If it’s results in NG, replace the Set-on Hopper Unit.
  2. If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly,check the sensor harness (to see if the harness is caught, disconnected or physicallyremoved).
  3. Replace the sensor which has been checked in step 4. 6.(If the above measures do not solve the problem,) Replace the Drum Driver PCB(UN4).

NOTE: When checking the operation  after  performing the remedy, go through the following to clear the error:
COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and
then ON the power. After performing the remedy, perform the toner replacement operation (from toner removal to reset/ recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally.

E025042005TitleBk Mismatched phase
DescriptionSet-on Unit detects opening of the Bk Toner Container as
well as the Small Door.
Remedy
  1. Check if the Small Door can beclosed.
  2. Close the Small Door and turn OFF and then ON the power to check recovery.
  3. Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correctposition).
  4. Check the Sensor Harness (to see if the harness is caught, disconnected or physicallyremoved).

5.(If the above measures do not solve the problem,) Replace
the Drum Driver PCB (UN4).

E02501A005TitleError in Y Toner Container Cam HP Sensor (PS5)
DescriptionUnable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap
so that open and close status of the Toner Cap cannot  be
judged.
RemedyIdentify the cause of the error whether it is due to  mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side.

  1. Check if the Container Cam HP Sensor is soiled and the installation of the sensor.
  2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit4) to see that the output value of the sensor is changed.

Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed.
If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps.
2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears.
If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps.
2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit.
If it is not driven, replace the Hopper Unit and then perform step 4 and later steps.
2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed).
If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02501B005TitleError in Y Toner Container Cam HP Sensor (PS5)
DescriptionUnable to detect the change in the Toner Container Cam  HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be
judged.
RemedyIdentify the cause of the error whether it is due to  mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side.

  1. Check if the Container Cam HP Sensor is soiled and the installation of the sensor.
  2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit4) to see that the output value of the sensor is changed.

Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed.
If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps.
2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears.
If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps.
2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit.
If it is not driven, replace the Hopper Unit and then perform step 4 and later steps.
2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed).
If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02501C005TitleError in Cover Sensor (PS13) in Y Toner Container
DescriptionUnable to detect opening of the Toner Container Inner Cover
when removing the Toner Container.
RemedyIdentify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side.

  1. Perform the user mode (Adjustment/Maintenance> Replace Specified to check if the Container Inner Cover opens normally (damage, slide of shaft area, etc.).
  2. Check if the Container Inner Cover Sensor is soiled and the installation of the sensor.
  3. Check the service mode (COPIER> I/O> DCON> P024 bit8) to see that the output value of the Container Inner Cover Sensor is changed normally when opening/ closing the Container Inner

If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover. When closing the Toner Container Inner Cover by hand, it becomes 1.
3-1. When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit).
If it is damaged, replace the damaged part and then perform step 5 and later steps.
3-2. When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector).
If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps.

  1. If the problem is not solved by replacing the foregoing part, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02502A005TitleError in M Toner Container Cam HP Sensor (PS6)
DescriptionUnable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap
so that open and close status of the Toner Cap cannot  be
judged.
RemedyIdentify the cause of the error whether it is due to  mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side.

  1. Check if the Container Cam HP Sensor is soiled and the installation of the sensor.
  2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit5) to see that the output value of the sensor is changed.

Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed.
If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps.
2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears.
If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps.
2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit.
If it is not driven, replace the Hopper Unit and then perform step 4 and later steps.
2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed).
If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02502B005TitleError in M Toner Container Cam HP Sensor (PS6)
DescriptionUnable to detect the change in the Toner Container Cam  HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be
judged.
RemedyIdentify the cause of the error whether it is due to  mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side.

  1. Check if the Container Cam HP Sensor is soiled and the installation of the sensor.
  2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit5) to see that the output value of the sensor is changed.

Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed.
If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps.
2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears.
If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps.
2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit.
If it is not driven, replace the Hopper Unit and then perform step 4 and later steps.
2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed).
If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02502C005TitleError in Cover Sensor (PS14) in M Toner Container
DescriptionUnable to detect opening of the Toner Container Inner Cover
when removing the Toner Container.
RemedyIdentify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side.

  1. Perform the user mode (Adjustment/Maintenance> Replace Specified to check if the Container Inner Cover opens normally (damage, slide of shaft area, etc.).
  2. Check if the Container Inner Cover Sensor is soiled and the installation of the sensor.
  3. Check the service mode (COPIER> I/O> DCON> P024 bit9) to see that the output value of the Container Inner Cover Sensor is changed normally when opening/ closing the Container Inner

If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover. When closing the Toner Container Inner Cover by hand, it becomes 1.
3-1. When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit).
If it is damaged, replace the damaged part and then perform step 5 and later steps.
3-2. When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector).
If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02503A005TitleError in C Toner Container Cam HP Sensor (PS7)
DescriptionUnable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap
so that open and close status of the Toner Cap cannot  be
judged.
RemedyIdentify the cause of the error whether it is due to  mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side.

  1. Check if the Container Cam HP Sensor is soiled and the installation of the sensor.
  2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit6) to see that the output value of the sensor is changed.

Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed.
If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps.
2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears.
If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps.
2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit.
If it is not driven, replace the Hopper Unit and then perform step 4 and later steps.
2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed).
If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02503B005TitleError in C Toner Container Cam HP Sensor (PS7)
DescriptionUnable to detect the change in the Toner Container Cam  HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be
judged.
RemedyIdentify the cause of the error whether it is due to  mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side.

  1. Check if the Container Cam HP Sensor is soiled and the installation of the sensor.
  2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit6) to see that the output value of the sensor is changed.

Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed.
If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps.
2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears.
If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps.
2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit.
If it is not driven, replace the Hopper Unit and then perform step 4 and later steps.
2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed).
If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02503C005TitleError in Cover Sensor (PS15) in C Toner Container
DescriptionUnable to detect opening of the Toner Container Inner Cover
when removing the Toner Container.
RemedyIdentify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side.

  1. Perform the user mode (Adjustment/Maintenance> Replace Specified to check if the Container Inner Cover opens normally (damage, slide of shaft area, etc.).
  2. Check if the Container Inner Cover Sensor is soiled and the installation of the sensor.
  3. Check the service mode (COPIER> I/O> DCON> P024 bit10) to see that the output value of the Container Inner Cover Sensor is changed normally when opening/ closing the Container Inner

If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover. When closing the Toner Container Inner Cover by hand, it becomes 1.
3-1. When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit).
If it is damaged, replace the damaged part and then perform step 5 and later steps.
3-2. When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector).
If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02504A005TitleError in Bk Toner Container Cam HP Sensor (PS8)
DescriptionUnable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap
so that open and close status of the Toner Cap cannot  be
judged.
RemedyIdentify the cause of the error whether it is due to  mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side.

  1. Check if the Container Cam HP Sensor is soiled and the installation of the sensor.
  2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit7) to see that the output value of the sensor is changed.

Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed.
If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps.
2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears.
If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps.
2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit.
If it is not driven, replace the Hopper Unit and then perform step 4 and later steps.
2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed).
If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02504B005TitleError in Bk Toner Container Cam HP Sensor (PS8)
DescriptionUnable to detect the change in the Toner Container Cam  HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be
judged.
RemedyIdentify the cause of the error whether it is due to  mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side.

  1. Check if the Container Cam HP Sensor is soiled and the installation of the sensor.
  2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit7) to see that the output value of the sensor is changed.

Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed.
If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps.
2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears.
If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps.
2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit.
If it is not driven, replace the Hopper Unit and then perform step 4 and later steps.
2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed).
If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E02504C005TitleError in Cover Sensor (PS16) in Bk Toner Container
DescriptionUnable to detect opening of the Toner Container Inner Cover
when removing the Toner Container.
RemedyIdentify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side.

  1. Perform the user mode (Adjustment/Maintenance> Replace Specified to check if the Container Inner Cover opens normally (damage, slide of shaft area, etc.).
  2. Check if the Container Inner Cover Sensor is soiled and the installation of the sensor.
  3. Check the service mode (COPIER> I/O> DCON> P024 to see that the output value of the Container Inner Cover Sensor is changed normally when opening/ closing the Container Inner

If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover. When closing the Toner Container Inner Cover by hand, it becomes 1.
3-1. When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit).
If it is damaged, replace the damaged part and then perform step 5 and later steps.
3-2. When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector).
If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps.

  1. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps.
  2. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main
  3. Replace the toner (reinstall the removed Container) at least once in user mode (Adjustment/Maintenance> Replace Specified and check that tonerreplacement

can be performed normally.

E027010005TitleError in supply with Y Developing Assembly
DescriptionFailure in detection about the changes of ON => OFF =>
ON with the sensor which detects a full rotation of the supply screw within the specified period of time.
Remedy
  1. Check the damage of the Developing Coupling. If it’s damaged, replace the DevelopingAssembly.
  2. Check the damage of the coupling (with the Developing Assembly) at the Host Machineside.

If it’s damaged, remove the Main Drive Unit to replace the coupling.

  1. Turn the motor as a single unit while the Drum/Developing Assembly is removed to check rotation of the Main Drive Unit.

If it does not rotate, replace the Motor.
If the above measures do not solve the problem, replace the Drum Driver PCB (UN4).
If there still remains the problem, replace the Main Drive Unit.

  1. Remove the Hopper Unit and manually turn the Supply Input Gear to checkrotation.

If it’s results in NG, replace the Hopper Unit.

E027020005TitleError in supply with M Developing Assembly
DescriptionFailure in detection about the changes of ON => OFF =>   ON with the sensor which detects a full rotation of the supply
screw within the specified period of time.
Remedy
  1. Check the damage of the Developing Coupling. If it’s damaged, replace the DevelopingAssembly.
  2. Check the damage of the coupling (with the Developing Assembly) at the Host Machineside.

If it’s damaged, remove the Main Drive Unit to replace the coupling.

  1. Turn the motor as a single unit while the Drum/Developing Assembly is removed to check rotation of the Main Drive Unit.

If it does not rotate, replace the Motor.
If the above measures do not solve the problem, replace the Drum Driver PCB (UN4).
If there still remains the problem, replace the Main Drive Unit.

  1. Remove the Hopper Unit and manually turn the Supply Input Gear to checkrotation.

If it’s results in NG, replace the Hopper Unit.

E027030005TitleError in supply with C Developing Assembly
DescriptionFailure in detection about the changes of ON => OFF =>
ON with the sensor which detects a full rotation of the supply screw within the specified period of time.
Remedy
  1. Check the damage of the Developing Coupling. If it’s damaged, replace the DevelopingAssembly.
  2. Check the damage of the coupling (with the Developing Assembly) at the Host Machineside.

If it’s damaged, remove the Main Drive Unit to replace the coupling.

  1. Turn the motor as a single unit while the Drum/Developing Assembly is removed to check rotation of the Main Drive Unit.

If it does not rotate, replace the Motor.
If the above measures do not solve the problem, replace the Drum Driver PCB (UN4).
If there still remains the problem, replace the Main Drive Unit.

  1. Remove the Hopper Unit and manually turn the Supply Input Gear to checkrotation.

If it’s results in NG, replace the Hopper Unit.

E027040005TitleError in supply with Bk Developing Assembly
DescriptionFailure in detection about the changes of ON => OFF =>   ON with the sensor which detects a full rotation of the supply
screw within the specified period of time.
Remedy
  1. Check the damage of the Developing Coupling. If it’s damaged, replace the DevelopingAssembly.
  2. Check the damage of the coupling (with the Developing Assembly) at the Host Machineside.

If it’s damaged, remove the Main Drive Unit to replace the coupling.

  1. Turn the motor as a single unit while the Drum/Developing Assembly is removed to check rotation of the Main Drive Unit.

If it does not rotate, replace the Motor.
If the above measures do not solve the problem, replace the Drum Driver PCB (UN4).
If there still remains the problem, replace the Main Drive Unit.

  1. Remove the Hopper Unit and manually turn the Supply Input Gear to checkrotation.

If it’s results in NG, replace the Hopper Unit.

E032000105TitleASSIST Counter failed to work
DescriptionDetection of short-circuit with the Count Pulse Signal
RemedyCheck the cable (to see if it’s disconnected)
E045000005TitleError in Transparency Sensor
DescriptionWhen the power is ON or the door is closed, the light failed
to be back although there is no paper.
Remedy
  1. Check installation or soil of the Transparency Sensor (UN51) and theprism.
  2. Check the Sensor Harness (to see if the harness is caught, disconnected or physicallyremoved).
  3. Replace the TransparencySensor.
  4. Replace the Pickup Feed Driver PCB(UN2).
E061000105TitleAbnormal current run to the Y Drum (small current level or
no drum is found)
DescriptionAbnormal current run to the Y Drum (small current level or
no drum is found)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Replace the DrumUnit.
  5. Replace the Pre-exposure LED PCB(UN23,UN24).
E06100E005TitleAbnormal current run to the Y Drum (small current level or
no drum is found)
DescriptionThe change in current level for Y Drum film thickness
detection is too much compared to the previous time.
Remedy
  1. Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point)
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Replace the DrumUnit.
  5. Replace the Pre-exposure LED PCB(UN23,UN24).
E06100F005TitleAbnormal current run to the Y Drum (small current level or
no drum is found)
DescriptionAbnormal initial current level at the time of initialization of
the Y Drum film thickness (large current level)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at the Process Unitside.
  4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETY: execution of the color causing the
  5. Replace the Drum Unit.
  6. Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the control).
E06100F105TitleAbnormal current run to the Y Drum (small current level or
no drum is found)
DescriptionAbnormal initial current level at the time of initialization of
the Y Drum film thickness (small current level)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETY: execution of the color causing the error)
  5. Replace the Drum Unit.
  6. Replace the Pre-exposure LED PCB(UN23,UN24).
E061010105TitleAbnormal current run to the M Drum (small current level or
no drum is found)
DescriptionAbnormal current run to the M Drum (small current level or
no drum is found)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Replace the DrumUnit.
  5. Replace the Pre-exposure LED PCB(UN25,UN26).
E06101E005TitleAbnormal current run to the M Drum (small current level or
no drum is found)
DescriptionThe change in current level for M Drum film thickness
detection is too much compared to the previous time.
Remedy
  1. Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point)
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Replace the DrumUnit.
  5. Replace the Pre-exposure LED PCB(UN25,UN26).
E06101F005TitleAbnormal current run to the M Drum (small current level or
no drum is found)
DescriptionAbnormal initial current level at the time of initialization of
the M Drum film thickness (large current level)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at the Process Unitside.
  4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETM: execution of the color causing the
  5. Replace the Drum Unit.
  6. Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the control).
E06101F105TitleAbnormal current run to the M Drum (small current level or
no drum is found)
DescriptionAbnormal initial current level at the time of initialization of
the M Drum film thickness (small current level)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETM: execution of the color causing the error)
  5. Replace the Drum Unit.
  6. Replace the Pre-exposure LED PCB(UN25,UN26).
E061020105TitleAbnormal current run to the C Drum (small current level or
no drum is found)
DescriptionAbnormal current run to the C Drum (small current level or
no drum is found)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Replace the DrumUnit.
  5. Replace the Pre-exposure LED PCB(UN27,UN28).
E06102E005TitleAbnormal current run to the C Drum (small current level or
no drum is found)
DescriptionThe change in current level for C Drum film thickness
detection is too much compared to the previous time.
Remedy
  1. Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point)
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Replace the DrumUnit.
  5. Replace the Pre-exposure LED PCB(UN27,UN28).
E06102F005TitleAbnormal current run to the C Drum (small current level or
no drum is found)
DescriptionAbnormal initial current level at the time of initialization of
the C Drum film thickness (large current level)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at the Process Unitside.
  4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETC: execution of the color causing the
  5. Replace the Drum Unit.
  6. Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the control).
E06102F105TitleAbnormal current run to the C Drum (small current level or
no drum is found)
DescriptionAbnormal initial current level at the time of initialization of
the C Drum film thickness (small current level)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETC: execution of the color causing the error)
  5. Replace the Drum Unit.
  6. Replace the Pre-exposure LED PCB(UN27,UN28).
E061030105TitleAbnormal current run to the Bk Drum (small current level or
no drum is found)
DescriptionAbnormal current run to the Bk Drum (small current level or
no drum is found)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Replace the DrumUnit.
  5. Replace the Pre-exposure LED PCB(UN29,UN30).
E06103E005TitleAbnormal current run to the Bk Drum (small current level or
no drum is found)
DescriptionThe change in current level for Bk Drum film thickness
detection is too much compared to the previous time.
Remedy
  1. Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point)
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Replace the DrumUnit.
  5. Replace the Pre-exposure LED PCB(UN29,UN30).
E06103F005TitleAbnormal current run to the Bk Drum (small current level or
no drum is found)
DescriptionAbnormal initial current level at the time of initialization of
the Bk Drum film thickness (large current level)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at the Process Unitside.
  4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETK: execution of the color causing the
  5. Replace the Drum Unit.
  6. Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the control).
E06103F105TitleAbnormal current run to the Bk Drum (small current level or
no drum is found)
DescriptionAbnormal initial current level at the time of initialization of
the Bk Drum film thickness (small current level)
Remedy
  1. Check installation of the DrumUnit.
  2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point).
  3. Check if there is failure in grounding contact with the Drum at Process Unitside.
  4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETK: execution of the color causing the error)
  5. Replace the Drum Unit.
  6. Replace the Pre-exposure LED PCB(UN29,UN30).
E074000105TitleError in disengagement operation
DescriptionPrimary Transfer Detachment Sensor 1 failed to be detected
for 2 sec at the time of disengagement operation
Remedy
  1. Check if the ITB Connector is physicallyremoved.
  2. Replace the Primary Transfer Detachment Motor (M15) and its Drive Assembly (the Drive Shaft, Mounting Plate, etc.).
E074000205TitleError in engagement operation
DescriptionPrimary Transfer Detachment Sensor 2 failed to be detected
for 2 sec at the time of engagement operation
Remedy
  1. Check if the ITB Connector is physicallyremoved.
  2. Replace the Primary Transfer Detachment Motor (M15) and its Drive Assembly (the Drive Shaft, Mounting Plate, etc.).
E074000305TitleError in Sensor
DescriptionBoth Primary Transfer Detachment Sensor 1 and 2
(PS22,PS23) are detected at the time of engagement/ disengagement operation
Remedy
  1. Check connection of the connector with the ITBUnit.
  2. Replace the Primary Transfer Detachment Sensor 1 and 2 (PS22,PS23)
E075000205TitleTimeout error in searching ITB steering HP
DescriptionUnable to detect change (Low -> High or High -> Low) of
ITB Steering Sensor Signal although 10 sec has passed.
Remedy
  1. Check if the ITB Connector is physicallyremoved.
  2. Check if the cable of the ITB Unit is open circuit (including the inside of the ITB Unit).
  3. Replace the ITB Displacement Control Motor (M14) and its Drive Assembly (the Drive Shaft, Mounting Plate, etc.).
  4. Replace the DC Controller PCB(UN1).
E075000305TitleError in full displacement of ITB (rear)
DescriptionITB Displacement Sensor detects full displacement position
at the rear.
Remedy
  1. Correct the displacement of the ITB. (Procedures are shown below.)
  2. Replace the ITB.
  3. Replace the Secondary TransferRoller.

 

  • Place paper and remove the ITBUnit.
  • Lift the front left side up (where the Cleaner and Motor are located) and hold the ITB Unit as if to twistit.
  • Turn the Motor counterclockwise as if to make 2 to 3 rounds of the ITB.
  • As the ITB is getting closer to the center, align the edge of the ITB with the markingline.

NOTE:
This symptom is likely to occur if the machine is not installed on the level (the left-rear is higher). Check if the machine is installed on the level.
If this symptom still occurs, perform steps 2 and 3.

E075000405TitleError in combination of ITB Displacement Sensors
DescriptionFailed to determine position due to combination of the ITB
Displacement Sensors (PS25 – PS28) (faulty sensor)
Remedy
  1. Check if the ITB Connector is physicallyremoved.
  2. Check if the cable of the ITB Unit is open circuit (including the inside of the ITB Unit).
  3. Replace the ITB Displacement Control Motor (M14) and its Drive Assembly (the Drive Shaft, Mounting Plate, etc.).
  4. Replace the DC Controller PCB(UN1).
E075000505TitleError/failure in searching ITB steering HP
DescriptionFailed to detect correct HP position although the change (Low -> High or High -> Low) of the ITB Steering Sensor
Signal can be detected (execute retry twice)
Remedy
  1. Check if the ITB Connector is physicallyremoved.
  2. Check if the cable of the ITB Unit is open circuit (including the inside of the ITB Unit).
  3. Replace the ITB Displacement Control Motor (M14) and its Drive Assembly (the Drive Shaft, Mounting Plate, etc.).
  4. Replace the DC Controller PCB(UN1).
E075010305TitleError in full displacement of ITB (front)
DescriptionITB Displacement Sensor detects full displacement position
at the front.
Remedy
  1. Correct the displacement of the ITB. (Procedures are shown below.)
  2. Replace the ITB.
  3. Replace the Secondary TransferRoller.

 

  • Place paper and remove the ITBUnit.
  • Lift the rear left side up (where the cleaner is located; opposite to the motor) and hold the ITB Unit as if to twistit.
  • Turn the Motor counterclockwise as if to make 2 to 3 rounds of the ITB.
  • As the ITB is getting closer to the center, align the edge of the ITB with the markingline.

NOTE:
This symptom is likely to occur if the machine is not installed on the level (the left-front is higher). Check if the machine is installed on the level.
If this symptom still occurs, perform steps 2 and 3.

E100010005TitleBD error of YM-side Scanner
DescriptionFailure in detection of BD signal even though the specified
period of time has passed when Laser Scanner Unit 1 (YM laser) is started or making prints.
Remedy
  1. Turn OFF and then ON the
  2. Check the connector of Laser Scanner Unit1
  3. Replace Laser Scanner Unit1.
E100030005TitleBD error of CBk-side Scanner
DescriptionFailure in detection of BD signal even though the specified period of time has passed when Laser Scanner Unit 2 (CBk
laser) is started or making prints.
Remedy
  1. Turn OFF and then ON the
  2. Check the connector of Laser Scanner Unit2.
  3. Replace Laser Scanner Unit2.
E100B00005TitleBD cycle error
DescriptionWhen the BD cycle count value is not within the specified
range.
Remedy
  1. Turn OFF and then ON the
  2. Check connection of harness on the Laser ScannerUnit.
  3. Replace the Laser ScannerUnit.
  4. Replace the DC Controller PCB(UN1).
  5. Replace the harness.
E102010105TitleFaulty EEPROM of YM-side Scanner
DescriptionIn the case of an error in reading EEPROM in the Laser
Driver (YM) or in the case of a wrong Laser Scanner Unit which does not match with the Host Machine.
Remedy
  1. Turn OFF and then ON the
  2. Check the connector of the Laser Scanner Unit1
  3. Replace the Laser Scanner Unit1.
E102030105TitleFaulty EEPROM of CBk-side Scanner
DescriptionIn the case of an error in reading EEPROM of the Laser Driver (CBk), in the case of failure in reading the correct information (laser, etc.) from EEPROM, or in the case of a wrong Laser Scanner which does not match with the Host
Machine.
Remedy
  1. Turn OFF and then ON the
  2. Check the connector of Laser Scanner Unit2.
  3. Replace Laser Scanner Unit2.
E110010005TitleError in Polygon Motor of YM-side Scanner (BD lock failed)
DescriptionIn the case of failure in detecting FG signal although the specified period of time has passed after the Scanner Motor
of Laser Scanner Unit 1 (YM laser) was started.
Remedy
  1. Check the connector of Laser Scanner Unit1.
  2. Replace Laser Scanner Unit1.
E110030005TitleError in Polygon Motor of CBk-side Scanner (BD lock failed)
DescriptionIn the case of failure in detecting FG signal although the
specified period of time has passed after the Scanner Motor of Laser Scanner Unit 2 (CBk laser) was started.
Remedy
  1. Check the connector of Laser Scanner Unit2.
  2. Replace Laser Scanner Unit2.
E110010105TitleError in Polygon Motor of YM-side Scanner (unreached
speed)
DescriptionIn the case of failure in detecting FG signal while the Scanner Motor of Laser Scanner Unit 1 (YM laser) is stably
rotating.
Remedy
  1. Turn OFF and then ON the
  2. Check the connector of Laser Scanner Unit1
  3. Replace Laser Scanner Unit1.
E110030105TitleError in Polygon Motor of CBk-side Scanner (unreached
speed)
DescriptionIn the case of failure in detecting FG signal while the
Scanner Motor of Laser Scanner Unit 2 (CBk laser).
Remedy
  1. Turn OFF and then ON the
  2. Check the connector of Laser Scanner Unit2.
  3. Replace Laser Scanner Unit2.
E112000005TitleError in Dustproof Shutter
DescriptionFailed to be at HP when it’s open (when the Job is started).
Remedy
  1. Check installation of the Dustproof ShutterDrive.
  2. Check if the connector of the Laser Shutter Sensor (PS29) or the Laser Shutter Motor (M28) is removed(disconnected).
  3. Check the status of SensorFlag.
  4. Replace the HP Sensor, Replace the Laser Shutter Motor (M28).
E112000105TitleError in Dustproof Shutter
DescriptionFailure to be back to the HP although the specified period of
time has passed when closing.
Remedy
  1. Check installation of the Dustproof ShutterDrive.
  2. Check if the connector of the Laser Shutter Sensor (PS29) or the Laser Shutter Motor (M28) is removed(disconnected).
  3. Check the status of SensorFlag.
  4. Replace the HP Sensor, Replace the Laser Shutter Motor (M28).
E112000205TitleError in Dustproof Shutter
DescriptionFailed to move from the HP when opening (the Job is
started)
Remedy
  1. Check installation of the Dustproof ShutterDrive.
  2. Check if the connector of the Laser Shutter Sensor (PS29) or the Laser Shutter Motor (M28) is removed(disconnected).
  3. Check the status of SensorFlag.
  4. Replace the HP Sensor, Replace the Laser Shutter Motor (M28).
E193000105TitleError in IMG2
DescriptionFailure of LSI timing adjustment circuit on the DC Controller
PCB.
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN2).
E197000005TitleError in communication of HOB DMA mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller.
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197000105TitleError in communication of HOB single-shot mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197000205TitleError in communication of HOB single-shot mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197000305TitleTimeout error in HOB single-shot mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197008005TitleTimeout error in EHOB transmission-waiting
DescriptionCommunication failure between the DC Controller PCB
(UN1) and Laser Scanner Unit.
Remedy
  1. Turn OFF and then ON the
  2. Check connection of harness on the target color side (YM/ CK).
  3. Replace the DC Controller PCB(UN1).
  4. Replace the Laser ScannerUnit.
  5. Replace the harness on the target color side(YM/CK).
E197008105TitleTimeout error in EHOB reception-waiting
DescriptionCommunication failure between the DC Controller PCB
(UN1) and Laser Scanner Unit.
Remedy
  1. Turn OFF and then ON the
  2. Check connection of harness on the target color side (YM/ CK).
  3. Replace the DC Controller PCB(UN1).
  4. Replace the Laser ScannerUnit.
  5. Replace the harness on the target color side(YM/CK).
E19700A005TitleTimeout error in HOB transmission-waiting
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E19700B005TitleTimeout error in HOB reception-waiting
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197010005TitleError in communication of HOB DMA mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller.
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197010105TitleError in communication of HOB single-shot mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197010205TitleError in communication of HOB single-shot mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197010305TitleTimeout error in HOB single-shot mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197018005TitleTimeout error in EHOB transmission-waiting
DescriptionCommunication failure between the DC Controller PCB
(UN1) and Laser Scanner Unit.
Remedy
  1. Turn OFF and then ON the
  2. Check connection of harness on the target color side (YM/ CK).
  3. Replace the DC Controller PCB(UN1).
  4. Replace the Laser ScannerUnit.
  5. Replace the harness on the target color side(YM/CK).
E197018105TitleTimeout error in EHOB reception-waiting
DescriptionCommunication failure between the DC Controller PCB
(UN1) and Laser Scanner Unit.
Remedy
  1. Turn OFF and then ON the
  2. Check connection of harness on the target color side (YM/ CK).
  3. Replace the DC Controller PCB(UN1).
  4. Replace the Laser ScannerUnit.
  5. Replace the harness on the target color side(YM/CK).
E19701A005TitleTimeout error in HOB transmission-waiting
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E19701B005TitleTimeout error in HOB reception-waiting
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197020005TitleError in communication of HOB DMA mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller.
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197020105TitleError in communication of HOB single-shot mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197020205TitleError in communication of HOB single-shot mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197020305TitleTimeout error in HOB single-shot mode
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E197028005TitleTimeout error in EHOB transmission-waiting
DescriptionCommunication failure between the DC Controller PCB
(UN1) and Laser Scanner Unit.
Remedy
  1. Turn OFF and then ON the
  2. Check connection of harness on the target color side (YM/ CK).
  3. Replace the DC Controller PCB(UN1).
  4. Replace the Laser ScannerUnit.
  5. Replace the harness on the target color side(YM/CK).
E197028105TitleTimeout error in EHOB reception-waiting
DescriptionCommunication failure between the DC Controller PCB
(UN1) and Laser Scanner Unit.
Remedy
  1. Turn OFF and then ON the
  2. Check connection of harness on the target color side (YM/ CK).
  3. Replace the DC Controller PCB(UN1).
  4. Replace the Laser ScannerUnit.
  5. Replace the harness on the target color side(YM/CK).
E19702A005TitleTimeout error in HOB transmission-waiting
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E19702B005TitleTimeout error in HOB reception-waiting
DescriptionCommunication failure between CPU and LSI on the DC
Controller PCB (UN1).
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E19700E005Titleimeout error in the Motor stop signal interruption reception
DescriptionCommunication error between CPU and LSI on the DC
Controller PCB
Remedy
  1. Turn OFF and then ON the
  2. Replace the DC Controller PCB(UN1).
E202000104TitleScanner HP error
DescriptionScanner Unit error when moving to the left side for HP
check operation
Remedy1. Turn OFF and then ON the
2.Check the drive of Scanner Motor. (Open the DF Unit to check the operation of Motor.)
3. Check the flag position of Scanner Home Position Sensor and Scanner Unit.
4.Replace the Reader ControllerPCB.
E202000204TitleScanner HP error
DescriptionScanner Unit error when moving to the right side for HP
check operation
Remedy1. Turn OFF and then ON the
2. Check the drive of Scanner Motor. (Open the DF Unit to check the operation of Motor.)
3. Check the flag position of Scanner Home Position Sensor and Scanner Unit.
4. Replace the Reader ControllerPCB.
E202010104TitleGlass HP error
* This error occurs on Duplex Color Image Reader Unit-B1 only.
DescriptionGlass error when moving to the left side for HP check operation
Remedy1. Turn OFF and then ON the
2. Check the drive of Glass Shifting Motor. (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 7. Then, set FEEDER > FUNCTION >MTR-ON.)
3. Check the flag position of Scanner Home Position Sensor and Scanner Unit.
4. Replace the Reader ControllerPCB.
E202010204TitleGlass HP error
* This error occurs on Duplex Color Image Reader Unit-B1 only.
DescriptionGlass error when moving to the right side for HP check
operation
Remedy1. Turn OFF and then ON the
2. Check the drive of Glass Shifting Motor. (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 7. Then, set FEEDER > FUNCTION >MTR-ON.)
3. Check the flag position of Scanner Home Position Sensor and Scanner Unit.
4. Replace the Reader ControllerPCB.
E227000104TitlePower supply (24V) error
Description24V port error when the power is turned ON
Remedy1. Turn OFF and then ON the
2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
3. Check the 24V port of the Reader Controller PCB and DF Driver PCB.
4. Check the power supply and Relay PCB on the Printer side.
5. Replace the Reader Controller PCB and DF DriverPCB.
E227000204TitlePower supply (24V) error
Description24V port error when a job is started
Remedy1. Turn OFF and then ON the
2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
3. Check the 24V port of the Reader Controller PCB and DF Driver PCB.
4. Check the power supply and Relay PCB on the Printer side.
5. Replace the Reader Controller PCB and DF DriverPCB.
E227000304TitlePower supply (24V) error
Description24V port error when a job is ended
Remedy1. Turn OFF and then ON the
2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
3. Check the 24V port of the Reader Controller PCB and DF Driver PCB.
4. Check the power supply and Relay PCB on the Printer side.
5. Replace the Reader Controller PCB and DF DriverPCB.
E227000404TitlePower supply (24V) error
Description24V port error when loading
Remedy1. Turn OFF and then ON the
2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
3. Check the 24V port of the Reader Controller PCB and DF Driver PCB.
4. Check the power supply and Relay PCB on the Printer side.
5. Replace the Reader Controller PCB and DF DriverPCB.
E227010104TitlePower supply (24V) error
Description24V port error when the power of DF Unit is turned ON
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  3. Check the 24V port of the Reader Controller PCB and DF Driver PCB.
  4. Check the power supply and Relay PCB on the Printer side.
  5. Replace the Reader Controller PCB and DF DriverPCB.
E227010204TitlePower supply (24V) error
Description24V port error when a job is started in the DF Unit
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  3. Check the 24V port of the Reader Controller PCB and DF Driver PCB.
  4. Check the power supply and Relay PCB on the Printer side.
  5. Replace the Reader Controller PCB and DF DriverPCB.
E227010304TitlePower supply (24V) error
Description24V port error when a job is ended in the DF Unit
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  3. Check the 24V port of the Reader Controller PCB and DF Driver PCB.
  4. Check the power supply and Relay PCB on the Printer side.
  5. Replace the Reader Controller PCB and DF DriverPCB.
E240000005TitleError in communication data
DescriptionWhen communication data error between the controller and
DC Controller PCB is detected.
RemedyCheck connection of the connector.
Check connection of the Sub PCB in the Controller Box. Check connection and replace the DC Controller PCB (UN1)/ Main Controller PCB.
E240000105Title3 minutes has passed since the status remained to be
waiting for pickup request
DescriptionNo response after 3 minutes has passed since the pickup request from the Main Controller to the DC Controller during
printing.
RemedyCheck connection of the connector.
Check connection of the Sub PCB in the Controller Box. Check connection and replace the DC Controller PCB (UN1)/ Main Controller PCB 1.
E240000205Title3 minutes has passed since the status remained to be
waiting for image output request
DescriptionNo response after 3 minutes has passed since the image output request from the Main Controller to the DC Controller
during printing.
RemedyCheck connection of the connector.
Check connection of the Sub PCB in the Controller Box. Check connection and replace the DC Controller PCB (UN1)/ Main Controller PCB 1.
E240000305TitleKeep on rotating after the jam (engine bug)
DescriptionEngine keeps rotating when jam occurs.
RemedyCheck connection of the connector.
Check connection of the Sub PCB in the Controller Box. Check connection and replace the DC Controller PCB (UN1)/ Main Controller PCB 1.
E240000405TitleError in controller communication
DescriptionNo response after 1.5 minutes has passed since the print
request from the Main Controller to the DC Controller.
RemedyCheck connection of the connector.
Check connection of the Sub PCB in the Controller Box. Check connection and replace the DC Controller PCB (UN1)/ Main Controller PCB 1.
E240000505TitleTimeout error in Dhalf request
DescriptionNo response after 1.5 minutes has passed since the auto
adjustment request from the Main Controller to the DC Controller.
RemedyCheck connection of the connector.
Check connection of the Sub PCB in the Controller Box. Check connection and replace the DC Controller PCB (UN1)/ Main Controller PCB 1.
E246000105TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E246000205TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E246000305TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E246000505TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E247000105TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E248000104TitleEEPROM error
DescriptionFailure of power-on at EEPROM for the reader controller
PCB (PCB1)
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  3. Replace the Reader ControllerPCB.
E248000204TitleEEPROM error
DescriptionFailure of writing at EEPROM for the reader controller PCB
(PCB1)
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  3. Replace the Reader ControllerPCB.
E248000304TitleEEPROM error
DescriptionFailure of reading after writing at EEPROM for the reader
controller PCB (PCB1)
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  3. Replace the Reader ControllerPCB.
E270000104TitleScanner Unit (Paper Front) VSYNC signal error
DescriptionDue to the VSYNC error in the Scanner Unit PCB (Paper Front) which communicates with Reader Controller PCB, VSYNC signal is not sent appropriately, so the image error
occurs or the operation stops abnormally.
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Front), and check that the Cable is not open-circuit.
  3. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  4. Replace the Reader ControllerPCB.
  5. Replace the Scanner Unit (PaperFront).
E270000204TitleDDI HSYNC error
DescriptionDue to the DDI hardware HSYNC signal error, VSYNC
signal is not sent appropriately, so the image error occurs or the operation stops abnormally.
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  3. Replace the DDI-S Cable between Reader andPrinter.
  4. Replace the Reader ControllerPCB.
E270010104TitleScanner Unit (Paper Back) VSYNC signal error
* This error occurs on Duplex Color Image Reader Unit-B1 only.
DescriptionDue to the VSYNC error in the Scanner Unit PCB (Paper Back) which communicates with Reader Controller PCB, VSYNC signal is not sent appropriately, so the image error
occurs or the operation stops abnormally.
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit.
  3. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  4. Replace the Reader ControllerPCB.
  5. Replace the Scanner Unit (PaperBack).
E280000104TitleCommunication error between Reader Controller PCB and
Scanner Unit (Paper Front)
DescriptionWithin specified time, communication between Reader
Controller PCB and Scanner Unit (Paper Front) cannot be made.
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Front), and check that the Cable is not open-circuit.
  3. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  4. Replace the Reader ControllerPCB.
  5. Replace the Scanner Unit (PaperFront).
E280010104TitleCommunication error between Reader Controller PCB and Scanner Unit (Paper Back)
* This error occurs on Duplex Color Image Reader Unit-B1
only.
DescriptionWithin specified time, communication between Reader
Controller PCB and Scanner Unit (Paper Back) cannot be made.
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit.
  3. Check the connection between Reader and Printer, and check that the Cable is notopen-circuit.
  4. Replace the Reader ControllerPCB.
  5. Replace the Scanner Unit (PaperBack).
E302000104TitleError in paper face shading
DescriptionError in shading RAM access
The shading value is out of the specified range.
Remedy
  1. Check that the LED of the Scanner Unit (Paper Front) is lit.
  2. Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not open- circuit.
  3. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Front), and check that the Cable is not open-circuit.
  4. Check the condition of Shading White Plate of the Stream Read Glass (Paper Front) (scratches, dust, soil,etc.).
  5. Check if Scanner Unit (Paper Front) detects HP correctly. (If it does not detect correctly, the Scanner Unit reaches to the end when DF isopened.)
  6. Replace the Scanner Unit (PaperFront).
  7. Replace the Reader ControllerPCB.
E302010104TitleError in paper back shading
DescriptionError in shading RAM access
The shading value is out of the specified range.
Remedy
  1. Check that the LED of the Scanner Unit (Paper Back) is lit.
  2. Check the connection between Scanner Unit (PaperBack) and LED, and check that the Cable is notopen-circuit.
  3. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit.
  4. Check the condition of Shading White Plate of the Scanner Glass (Paper Back) (scratches, dust, soil,etc.).
  5. Check if Scanner Unit (Paper Back) detects HPcorrectly.
  6. Replace the Scanner Unit (PaperBack).
  7. Replace the Reader ControllerPCB.
E350000005TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E350000105TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E350000205TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E350000305TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E350300005TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E351000000TitleMain Controller PCB 2 communication error
DescriptionMain Controller PCB 2 communication error.
Remedy
  1. Disconnect and then connect the connector of the Main Controller PCB 2.
  2. Replace the Main Controller PCB2.
E354000105TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E354000205TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E355000105TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E355000205TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E355000305TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E355000405TitleSystem error
DescriptionSystem error
RemedyContact the service company office
E400000104TitleCommunication error between Reader Controller PCB and
DF Unit
DescriptionCommunication checksum error between Reader Controller
PCB and DF Unit
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are notopen-circuit.
  3. Replace the Cable between Reader Controller PCB and DF Driver PCB.
  4. Replace the Reader ControllerPCB.
  5. Replace the DF DriverPCB.
E400000204TitleCommunication error between Reader Controller PCB and
DF Unit
DescriptionCommunication error between Reader Controller PCB and
DF Unit
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are notopen-circuit.
  3. Replace the Cable between Reader Controller PCB and DF Driver PCB.
  4. Replace the Reader ControllerPCB.
  5. Replace the DF DriverPCB.
E401000104TitlePickup error
DescriptionPickup Unit is not returned to the home position.
Remedy
  1. Check that Pickup Unit Lifter HP Sensor flag moves smoothly.
  2. Check the connection between DF Driver PCB and Pickup Unit Lifter HP Sensor, and check that the Cable is not open-circuit.
  3. Check the operation of Pickup Motor. (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 9. Then, set FEEDER > FUNCTION >MTR-ON.)
  4. Replace the DF DriverPCB.
E401000204TitlePickup error
DescriptionPickup Unit does not move from the home position.
Remedy
  1. Check that Pickup Unit Lifter HP Sensor flag moves smoothly.
  2. Check the connection between DF Driver PCB and Pickup Unit Lifter HP Sensor, and check that the Cable is not open-circuit.
  3. Check the operation of Pickup Motor. (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 9. Then, set FEEDER > FUNCTION >MTR-ON.)
  4. Replace the DF DriverPCB.
E407000104TitleTray Lifter Motor error
DescriptionTray HP Sensor does not detect ON or OFF within specified
time.
Remedy1. Check that after Lifter is lifted fully, it is located in the correct position. (Check the engagement with the Gear.) 2.Check the connection between Tray HP Sensor and DF Driver PCB, and check that the Cable is not open-circuit. 3.Check the operation of Tray Lifter Motor.

  1. Replace the DF DriverPCB.
  2. Replace the Tray LifterMotor.
E407000204TitleTray Lifter Motor error
DescriptionPaper Face Detection Sensor when Lifter is being lifted
does not become ON within specified time.
Remedy
  1. Check that after Lifter is lifted fully, it is located in the correct position. (Check the engagement with theGear.)
  2. Check the Tray Lifter Motor, and also check whether shifting operation is performednormally.
  3. Check the connection between Paper Face Detection Sensor and DF Driver PCB, and check that the Cable is not open-circuit.
  4. Replace the DF DriverPCB.
  5. Replace the Tray LifterMotor.
E413000104TitleDF Disengagement Motor error
DescriptionLead Roller 1 disengagement error
Remedy
  1. Open the ADF Front and then check the operation of active Disengagement Motor.
  2. Check the physical position of Disengaging HP Sensor and its flag.
  3. Check that the Cable of Disengaging HP Sensor is not open-circuit.
  4. Replace the DF DriverPCB.
E413000204TitleDF Disengagement Motor error
DescriptionLead Roller 1 disengagement error
Remedy
  1. Open the ADF Front and then check the operation of active Disengagement Motor.
  2. Check the physical position of Disengaging HP Sensor and its flag.
  3. Check that the Cable of Disengaging HP Sensor is not open-circuit.
  4. Replace the DF DriverPCB.
E413001104TitleDF Disengagement Motor error
DescriptionLead Roller 2 disengagement error
Remedy
  1. Open the ADF Front and then check the operation of active Disengagement Motor.
  2. Check the physical position of Disengaging HP Sensor and its flag.
  3. Check that the Cable of Disengaging HP Sensor is not open-circuit.
  4. Replace the DF DriverPCB.
E413001204TitleDF Disengagement Motor error
DescriptionLead Roller 2 disengagement error
Remedy
  1. Open the ADF Front and then check the operation of active Disengagement Motor.
  2. Check the physical position of Disengaging HP Sensor and its flag.
  3. Check that the Cable of Disengaging HP Sensor is not open-circuit.
  4. Replace the DF DriverPCB.
E423000104TitleDF Unit SDRAM error
* This error occurs on Duplex Color Image Reader Unit-B1 only.
DescriptionSDRAM access error
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader and Controller, and check that the Cable is notopen-circuit.
  3. Replace the Reader ControllerPCB.
E423000204TitleDF Unit SDRAM error
* This error occurs on Duplex Color Image Reader Unit-B1 only.
DescriptionSDRAM Verify error
Remedy
  1. Turn OFF and then ON the
  2. Check the connection between Reader and Controller, and check that the Cable is notopen-circuit.
  3. Replace the Reader ControllerPCB.
E490000104TitleDifferent DF model
DescriptionInstalled DF is not the supported DF.
Remedy
  1. Using the service mode, check if the installed DF model is the same model which was set in the servicemode.
  2. Check the connection between Reader Controller PCB and DF Driver PCB, and check that the Cable is not open- circuit.
  3. Replace the DF DriverPCB.
  4. Replace the Reader ControllerPCB.
E500000005TitleCommunication error
DescriptionCommunication between the controller of the connected
device and the Finisher Controller is suspended.
Remedy
  1. The finisher controller PCB isfaulty.
  2. The host machine DC Controller PCB (UN1) isfaulty.
E503000205TitleCommunication error
DescriptionCommunication between the Saddle Controller and the
Finisher Controller is suspended.
Remedy
  1. The wiring between the finisher controller PCB and saddle controller PCB isfaulty.
  2. The finisher controller PCB isfaulty.
  3. The saddle stitcher controller PCB isfaulty.
E503000305TitleCommunication error
DescriptionCommunication between the Punch Controller and the
Finisher Controller is suspended.
Remedy
  1. The wiring between the finisher controller PCB and host machine DC Controller PCB (UN1) isfaulty.
  2. The punch controller PCB isfaulty.
  3. The finisher controller PCB isfaulty.
  4. The host machine DC Controller PCB (UN1) isfaulty.
E503000405TitleCommunication error
DescriptionThe communication with the inserter or the folder is
interrupted.
Remedy
  1. The wiring between the finisher controller PCB and host machine controller PCB isfaulty.
  2. The finisher controller PCB isfaulty.
  3. The host machine controller PCB isfaulty.
E505000105TitleEEPROM error
DescriptionThe checksum for the EEPROM data has an error.
Remedy1. Failure of Finisher Controller PCB.
E505000205TitleEEPROM error
DescriptionThe checksum for the EEPROM data has an error.
Remedy1. An error is detected in the check sum value in EEPROM
data on the Punch Controller.
E514800105TitleRear end assist home position error
DescriptionThe stapler does not leave the rear end assist home position when the rear end assist motor has been driven for
3 seconds.
Remedy
  1. The rear end assist home position sensor (PI109) is faulty.
  2. The wiring between the finisher controller PCB and rear end assist motor is faulty.
  3. The end assist mechanism isfaulty.
  4. The rear end assist motor (M109) isfaulty.
  5. The finisher controller PCB isfaulty.
E514800205TitleRear end assist home position error
DescriptionThe stapler does not return to the rear end assist home position when the rear end assist motor has been driven for
3 seconds.
Remedy
  1. The rear end assist home position sensor (PI109) is faulty.
  2. The wiring between the finisher controller PCB and rear end assist motor is faulty.
  3. The end assist mechanism isfaulty.
  4. The rear end assist motor (M109) isfaulty.
  5. The finisher controller PCB isfaulty.
E519800105TitleGear change home position error
DescriptionThe gear change home position sensor does not turn OFF
when the gear change motor has been driven for 387 pulses.
Remedy
  1. The gear change home position sensor (PI117) isfaulty.
  2. The wiring between the finisher controller PCB and gear change motor is faulty.
  3. The gear change mechanism isfaulty.
  4. The gear change motor isfaulty.
  5. The finisher controller PCB isfaulty.
E519000205TitleGear change home position error
DescriptionThe gear change home position sensor does not turn ON when the gear change motor has been driven for 387
pulses.
Remedy
  1. The gear change home position sensor (PI117) isfaulty.
  2. The wiring between the finisher controller PCB and gear change motor is faulty.
  3. The gear change mechanism isfaulty.
  4. The gear change motor isfaulty.
  5. The finisher controller PCB isfaulty.
E520000105TitleShift Motor fails to move from HP
DescriptionAt initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error
if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M4) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Shift Roller HP Sensor (S2) Connector is physically removed.
  4. Check if the Shift Roller HP Sensor (S2) failureoccurs.
E520000205TitleShift Motor fails to return to HP
DescriptionAt initial rotation, when the Motor rotates for specified period
of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M4) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Shift Roller HP Sensor (S2) Connector is physically removed.
  4. Check if the Shift Roller HP Sensor (S2) failureoccurs.
E530800105TitleFront aligning plate home position error
DescriptionThe aligning plate does not leave the aligningplate front
home position sensor when thealignment plate front motor has been driven for 4 seconds.
Remedy
  1. The front aligning plate home position sensor (PI106) is faulty.
  2. The wiring between the finisher controller PCB and front aligning plate motor is faulty.
  3. The front aligning plate is faulty.
  4. The front aligning plate motor (M103) isfaulty.
  5. The finisher controller PCB isfaulty.
E530800205TitleFront aligning plate home position error
DescriptionThe aligning plate does not return to aligning plate front home position sensor when the alignment plate front motor
has been driven for 4 seconds.
Remedy
  1. The front aligning plate home position sensor (PI106) is faulty.
  2. The wiring between the finisher controller PCB and front aligning plate motor is faulty.
  3. The front aligning plate is faulty.
  4. The front aligning plate motor (M103) isfaulty.
  5. The finisher controller PCB isfaulty.
E531000105TitleStapler Motor fails to move from HP
DescriptionAt initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error
if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M10) Connector is physically removed.
  2. Check if the Motor failureoccurs.
  3. Check if the Stapler HP Sensor (S18) Connector is physically removed.
  4. Check if the Stapler HP Sensor (S18) failureoccurs.
E531000205TitleStapler Motor fails to return to HP
DescriptionAt initial rotation, when the Motor rotates for specified period
of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M10) Connector is physically removed.
  2. Check if the Motor failureoccurs.
  3. Check if the Stapler HP Sensor (S18) Connector is physically removed.
  4. Check if the Stapler HP Sensor (S18) failureoccurs.
E531800105TitleStaple home position error
DescriptionStapler fails to move from the staple home position although
the Staple Motor is driven for a specified period of time.
Remedy
  1. The wiring between the finisher controller PCB and stapler is faulty.
  2. The stapler is faulty.
  3. The finisher controller PCB isfaulty.
E531800205TitleStaple home position error
DescriptionStapler fails to move from the staple home position although
the Staple Motor is driven for a specified period of time.
Remedy
  1. The wiring between the finisher controller PCB and stapler is faulty.
  2. The stapler is faulty.
  3. The finisher controller PCB isfaulty.
E532000105TitleSTP Move Motor fails to move from HP
DescriptionAt initial rotation, when the Motor rotates for specified period
of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M1) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Stapler Move HP Sensor (S10) Connector is physically removed.
  4. Check if the Stapler Move HP Sensor (S10)failure

occurs.

E532000205TitleSTP Move Motor fails to return to HP
DescriptionAt initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if
the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M1) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Stapler Move HP Sensor (S10) Connector is physically removed.
  4. Check if the Stapler Move HP Sensor (S10)failure

occurs.

E532800105TitleStapler shift home position error
DescriptionThe stapler does not leave the stapler shifthome position
when the stapler shift motor hasbeen driven for 5 seconds.
Remedy
  1. The stapler drive home position sensor (PI110) isfaulty.
  2. The wiring between the finisher controller PCB and stapler shift motor is faulty.
  3. The stapler shift base isfaulty.
  4. The stapler shift motor (M105) isfaulty.
  5. The finisher controller PCB isfaulty.
E532800205TitleStapler shift home position error
DescriptionThe stapler does not return to the stapler shift home
position when the stapler shift motor has been driven for 20 seconds.
Remedy
  1. The stapler drive home position sensor (PI110) isfaulty.
  2. The wiring between the finisher controller PCB and stapler shift motor is faulty.
  3. The stapler shift base isfaulty.
  4. The stapler shift motor (M105) isfaulty.
  5. The finisher controller PCB isfaulty.
E535800105TitleSwing home position error
DescriptionThe stapler does not leave the swing home position when
the swing motor has been driven for 3 seconds.
Remedy
  1. The swing home position sensor (PI105) isfaulty.
  2. The wiring between the finisher controller PCB and swing motor is faulty.
  3. The swing mechanism isfaulty.
  4. The swing motor (M106) isfaulty.
  5. The finisher controller PCB isfaulty.
E535800205TitleSwing home position error
DescriptionThe stapler does not return to the swing home position
when the swing motor has bee driven for 3 seconds.
Remedy
  1. The swing home position sensor (PI105) isfaulty.
  2. The wiring between the finisher controller PCB and swing motor is faulty.
  3. The swing mechanism isfaulty.
  4. The swing motor (M106) isfaulty.
  5. The finisher controller PCB isfaulty.
E537800105TitleRear aligning plate home position error
DescriptionThe aligning plate does not leave the aligning plate rear home position sensor when the alignment plate rear motor
has been driven for 4 seconds.
Remedy
  1. The aligning plate rear home position sensor (PI107) is faulty.
  2. The wiring between the finisher controller PCB and aligning plate rear motor is faulty.
  3. The rear aligning plate is faulty.
  4. The rear aligning plate motor (M104) isfaulty.
  5. The finisher controller PCB isfaulty.
E537800205TitleRear aligning plate home position error
DescriptionThe aligning plate does not return to aligning plate rear home position sensor when the alignment plate rear motor
has been driven for 4 seconds.
Remedy
  1. The aligning plate rear home position sensor (PI107) is faulty.
  2. The wiring between the finisher controller PCB and aligning plate rear motor is faulty.
  3. The rear aligning plate is faulty.
  4. The rear aligning plate motor (M104) isfaulty.
  5. The finisher controller PCB isfaulty.
E540000105TitleTray Lift Motor timeout error
DescriptionUnable to complete the operation even after the specified period of time during initial rotation. When the Motor  remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is
detected as an error.
Remedy
  1. Check if the Motor Connector is physically removed.
  2. Check if the Motor failureoccurs.
  3. Check if the Stack Tray Clock Sensor (S14) Connector is physically removed.
  4. Check if the Stack Tray Clock Sensor (S14)failure

occurs.

E540000205TitleTray Lift Motor clock error
DescriptionAt initial rotation, when the Tray Lift Motor rotates and clock input is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after
the first retry.
Remedy
  1. Check if the Motor Connector is physically removed.
  2. Check if the Motor failureoccurs.
  3. Check if the Stack Tray Clock Sensor (S14) Connector is physically removed.
  4. Check if the Stack Tray Clock Sensor (S14)failure

occurs.

E540800105TitleTray 1 time out error
DescriptionIf the tray does not return to home position when the tray 1 shift motor is driven for 25 seconds.
If the tray does not move to other area when tray 1 shift
motor is driven for 5 seconds.
Remedy
  1. The tray 1 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 1 shift motor (M107) isfaulty.
  5. The finisher controller PCB isfaulty.
E540800205TitleTray 1 shift area error
DescriptionThe dangerous area is reached before the tray 1 paper surface sensor detects paper surface during the paper surface detection operation.
A discontinuous area is detected during tray operation.
Remedy
  1. The tray 1 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 1 shift motor (M107) isfaulty.
  5. The finisher controller PCB isfaulty.
E540800305TitleSwing guide switch/Staple safety switch error
DescriptionThe swing guide switch or staple safety switch is activated
while the tray is operating.
Remedy
  1. The tray 1 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 1 shift motor (M107) isfaulty.
  5. The finisher controller PCB isfaulty.
E540800405TitleThe tray 1 shift motor clock error
DescriptionThe FG input cannot be detected when the tray 1 shift motor
has been driven for 0.2 second.
Remedy
  1. The tray 1 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 1 shift motor (M107) isfaulty.
  5. The finisher controller PCB isfaulty.
E540800505TitleThe tray 1 shift motor speed error
DescriptionThe lock detection signal turns OFF 150 ms after the lock
detection signal turned ON.
Remedy
  1. The tray 1 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 1 shift motor (M107) isfaulty.
  5. The finisher controller PCB isfaulty.
E540800605TitleThe tray 1 shift motor acceleration error
DescriptionThe lock detection signal does not turn ON when the tray 1
shift motor has been driven for 1 second.
Remedy
  1. The tray 1 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 1 shift motor (M107) isfaulty.
  5. The finisher controller PCB isfaulty.
E540800705TitleThe tray 1 shift motor error
DescriptionThe lock detection signal does not turn OFF when the tray 1
shift motor is at a stop.
Remedy
  1. The tray 1 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 1 shift motor (M107) isfaulty.
  5. The finisher controller PCB isfaulty.
E542000105TitleAdditional Tray Lift Motor timeout error
DescriptionUnable to complete the operation even after the specified period of time during initial rotation. When the Motor  remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is
detected as an error.
Remedy
  1. Check if the Motor (M12) Connector is physically removed.
  2. Check if the Motor failureoccurs.
  3. Check if the Additional Tray Clock Sensor (S23) Connector is physicallyremoved.
  4. Check if the Additional Tray Clock Sensor (S23)failure

occurs.

E542000205TitleAdditional Tray Lift Motor clock error
DescriptionAt initial rotation, when the Tray Lift Motor rotates and clock signal is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after
the first retry.
Remedy
  1. Check if the Motor (M12) Connector is physically removed.
  2. Check if the Motor failureoccurs.
  3. Check if the Additional Tray Clock Sensor (S23) Connector is physicallyremoved.
  4. Check if the Additional Tray Clock Sensor (S23)failure

occurs.

E542800105TitleTray 1 time out error
DescriptionIf the tray does not return to home position when the tray 1 shift motor is driven for 25 seconds.
If the tray does not move to other area when tray 2 shift
motor is driven for 5 seconds.
Remedy
  1. The Tray 2 shift area sensor PCB is faulty.
  2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The Tray 2 shift motor (M105) isfaulty.
  5. The finisher controller PCB isfaulty.
E542800205TitleTray 2 shift area error
DescriptionThe upper limit area is reached before the tray 2 paper surface sensor 1 detects the paper surface during paper surface detection operation.
A discontinuous area is detected during tray operation. During evacuation operation, arrival at the area beyond the tray 2 paper surface sensor 2 is detected before this sensor
detects paper surface.
Remedy
  1. The tray 2 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 2 shift motor (M105) isfaulty.
  5. The finisher controller PCB isfaulty.
E542800405TitleThe tray 2 shift motor clock error
DescriptionThe FG input cannot be detected when the tray 2 shift motor
has been driven for 0.2 second.
Remedy
  1. The Tray 2 shift area sensor PCB is faulty.
  2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The Tray 2 shift motor (M105) isfaulty.
  5. The finisher controller PCB isfaulty.
E542800505TitleThe tray 2 shift motor speed error
DescriptionThe lock detection signal turns OFF 150 ms after the lock
detection signal turned ON.
Remedy
  1. The tray 2 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 2 shift motor (M105) isfaulty.
  5. The finisher controller PCB isfaulty.
E542800605TitleThe tray 2 shift motor acceleration error
DescriptionThe lock detection signal does not turn ON when the tray 2
shift motor has been driven for 1 second.
Remedy
  1. The tray 2 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 2 shift motor (M105) isfaulty.
  5. The finisher controller PCB isfaulty.
E542800705TitleThe tray 2 shift motor error
DescriptionThe lock detection signal does not turn OFF when the tray 2
shift motor is at a stop.
Remedy
  1. The tray 2 shift area sensor PCB isfaulty.
  2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty.
  3. The tray up/down mechanism isfaulty.
  4. The tray 2 shift motor (M105) isfaulty.
  5. The finisher controller PCB isfaulty.
E567000105TitleShift Roller Release Motor fails to move from HP
DescriptionAt initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error
if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M5) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Shift Roller Release Sensor (S3) Connector is physically removed.
  4. Check if the Shift Roller Release Sensor (S3)failure

occurs.

E567000205TitleShift Roller Release Motor fails to return to HP
DescriptionAt initial rotation, when the Motor rotates for specified period
of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M5) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Shift Roller Release Sensor (S3) Connector is physically removed.
  4. Check if the Shift Roller Release Sensor (S3)failure

occurs.

E56F000105TitleEntrance Roller Release/Stopper HP Motor fails to move
from HP
DescriptionAt initial rotation, when the Motor rotates for specified period
of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M6) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Entrance Roller Release/Stopper HP Sensor (S5) Connector is physicallyremoved.
  4. Check if the Entrance Roller Release/Stopper HPSensor

(S5) failure occurs.

E56F000205TitleEntrance Roller Release/Stopper HP Motor fails to return to
HP
DescriptionAt initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if
the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M6) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Entrance Roller Release/Stopper HP Sensor (S5) Connector is physicallyremoved.
  4. Check if the Entrance Roller Release/Stopper HPSensor

(S5) failure occurs.

E571000105TitleGripper Open/Close Motor fails to move from HP
DescriptionAt initial rotation, when the Motor rotates for specified period
of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M7) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Gripper Arm HP Sensor (S13) Connector is physically removed.
  4. Check if the Gripper Unit HP Sensor (S7) failureoccurs.
E571000205TitleGripper Open/Close Motor fails to return to HP
DescriptionAt initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if
the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M7) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Gripper Arm HP Sensor (S13) Connector is physically removed.
  4. Check if the Gripper Unit HP Sensor (S7) failureoccurs.
E575000105TitleGripper Unit Move Motor fails to move from HP
DescriptionAt initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error
if the same symptom occurs again after the first retry.
Remedy
  1. Check if the Motor (M2) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Gripper Unit HP Sensor (S7) Connector is physically removed.
  4. Check if the Gripper Unit HP Sensor (S7) failureoccurs.
E575000205TitleGripper Unit Move Motor fails to return to HP
DescriptionAt initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if
the same symptom occurs again after the first retry.
Assumed cause
  1. Check if the Motor (M2) Connector is physicallyremoved.
  2. Check if the Motor failureoccurs.
  3. Check if the Gripper Unit HP Sensor (S7) Connector is physically removed.
  4. Check if the Gripper Unit HP Sensor (S7) failureoccurs.
E584800105TitleShutter home position error
DescriptionThe stapler does not leave the shutter home position when
the stack ejection motor has been driven for 30 seconds.
Remedy
  1. The shutter home position sensor (PI113) isfaulty.
  2. The wiring between the finisher controller PCB and stack ejection motor, and between the finisher controller PCB and shutter clutch is faulty.
  3. The shutter mechanism isfaulty.
  4. The stack ejection motor (M102), shutter clutch (CL101), ang stack ejection lower roller clutch (CL102) isfaulty.
  5. The finisher controller PCB isfaulty.
E584000205TitleShutter home position error
DescriptionThe stapler does not return to the shutter home position when the stack ejection motor has been driven for 3
seconds.
Remedy
  1. The shutter home position sensor (PI113) isfaulty.
  2. The shutter mechanism isfaulty.
  3. The stack ejection motor (M102), shutter clutch (CL101), ang stack ejection lower roller clutch (CL102) isfaulty.
  4. The finisher controller PCB isfaulty.
E590800105TitlePunch home position error
DescriptionThe puncher does not detect the punch home position sensor when the puncher motor has been driven for 20
msec.
Remedy
  1. The punch home position sensor (PI63) and punch motor clock sensor (PI62) is faulty.
  2. The wiring between the punch controller PCB and sensor isfaulty.
  3. The punch mechanism isfaulty.
  4. The punch controller PCB isfaulty.
  5. The finisher controller PCB isfaulty.
E590800205TitlePunch home position error
DescriptionAfter the motor has been stopped at time of punch motor initialization, the puncher does not detect punch home
position sensor.
Remedy
  1. The punch home position sensor (PI63) and punch motor clock sensor (PI62) is faulty.
  2. The wiring between the punch controller PCB and sensor isfaulty.
  3. The punch mechanism isfaulty.
  4. The punch controller PCB isfaulty.
  5. The finisher controller PCB isfaulty.
E591800105TitleScrap full detection error
DescriptionThe voltage of the light received is 3.0 V or less even when
the light emitting duty of the scrap full detector sensor has been increased to 66% or more.
Remedy
  1. The wiring between the scrap full detector PCB and punch controller PCB isfaulty.
  2. The scrap full detector PCB isfaulty.
  3. The punch controller PCB isfaulty.
  4. The finisher controller PCB isfaulty.
E591800205TitleScrap full detection error
DescriptionThe voltage of the light received is 2.0 V or more even when the light emitting duty of the scrap full detector sensor has
been decreased to 0%.
Remedy
  1. The scrap full detector PCB isfaulty.
  2. The punch controller PCB isfaulty.
  3. The finisher controller PCB isfaulty.
E592800105TitleTrailing edge sensor error
DescriptionThe voltage of the light received is 3.0 V or less even when the light emitting duty of the trailing edge sensor
(LED5,PTR5) has been increased to 66% or more.
Remedy
  1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty.
  2. The LED PCB and photosensor PCB isfaulty.
  3. The punch controller PCB isfaulty.
  4. The finisher controller PCB isfaulty.
E592800205TitleTrailing edge sensor error
DescriptionThe voltage of the light received is 2.0 V or more even when the light emitting duty of the trailing edge sensor has been
decreased to 0%.
Remedy
  1. The LED PCB and photosensor PCB isfaulty.
  2. The punch controller PCB isfaulty.
  3. The finisher controller PCB isfaulty.
E592800305TitleHorizontal registration sensor 1 error
DescriptionThe voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 1
(LED1,PTR1) has been increased to 66% or more.
Remedy
  1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty.
  2. The LED PCB and photosensor PCB isfaulty.
  3. The punch controller PCB isfaulty.
  4. The finisher controller PCB isfaulty.
E592800405TitleHorizontal registration sensor 1 error
DescriptionThe voltage of the light received is 2.0 V or more even when
the light emitting duty of the horizontal registration sensor 1 (LED1,PTR1) has been decreased to 0%.
Remedy
  1. The LED PCB and photosensor PCB isfaulty.
  2. The punch controller PCB isfaulty.
  3. The finisher controller PCB isfaulty.
E592800505TitleHorizontal registration sensor 2 error
DescriptionThe voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 2
(LED2,PTR2) has been increased to 66% or more.
Remedy
  1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty.
  2. The LED PCB and photosensor PCB isfaulty.
  3. The punch controller PCB isfaulty.
  4. The finisher controller PCB isfaulty.
E592800605TitleHorizontal registration sensor 2 error
DescriptionThe voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 2
(LED2,PTR2) has been decreased to 0%.
Remedy
  1. The LED PCB and photosensor PCB isfaulty.
  2. The punch controller PCB isfaulty.
  3. The finisher controller PCB isfaulty.
E592800705TitleHorizontal registration sensor 3 error
DescriptionThe voltage of the light received is 2.5 V or less even when
the light emitting duty of the horizontal registration sensor 3 (LED3,PTR3) has been increased to 66% or more.
Remedy
  1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty.
  2. The LED PCB and photosensor PCB isfaulty.
  3. The punch controller PCB isfaulty.
  4. The finisher controller PCB isfaulty.
E592800805TitleHorizontal registration sensor 3 error
DescriptionThe voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 3
(LED3,PTR3) has been decreased to 0%.
Remedy
  1. The LED PCB and photosensor PCB isfaulty.
  2. The punch controller PCB isfaulty.
  3. The finisher controller PCB isfaulty.
E592800905TitleHorizontal registration sensor 4 error
DescriptionThe voltage of the light received is 2.5 V or less even when
the light emitting duty of the horizontal registration sensor 4 (LED4,PTR4) has been increased to 66% or more.
Remedy
  1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty.
  2. The LED PCB and photosensor PCB isfaulty.
  3. The punch controller PCB isfaulty.
  4. The finisher controller PCB isfaulty.
E592800A05TitleHorizontal registration sensor 4 error
DescriptionThe voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 4
(LED4,PTR4) has been decreased to 0%.
Remedy
  1. The LED PCB and photosensor PCB isfaulty.
  2. The punch controller PCB isfaulty.
  3. The finisher controller PCB isfaulty.
E593800105TitleHorizontal registration home position error
DescriptionAt time of horizontal registration motor initialization, the punch slide unit does not leave the horizontal home position
sensor even when it has been driven for 9 mm.
Remedy
  1. The horizontal registration home position (PI61) isfaulty.
  2. The wiring between the punch controller PCB and sensor isfaulty.
  3. The horizontal registration mechanism isfaulty.
  4. The horizontal registration motor (M62) isfaulty.
  5. The punch controller PCB isfaulty.
  6. The finisher controller PCB isfaulty.
E593800205TitleHorizontal registration home position error
DescriptionAt time of horizontal registration motor initialization, the punch slide unit does not return to the horizontal registration home position sensor even when the unit has been driven
for 37 mm.
Remedy
  1. The horizontal registration home position (PI61) isfaulty.
  2. The wiring between the punch controller PCB and sensor isfaulty.
  3. The horizontal registration mechanism isfaulty.
  4. The horizontal registration motor (M62) isfaulty.
  5. The punch controller PCB isfaulty.
  6. The finisher controller PCB isfaulty.
E5F0800105TitlePaper positioning plate home position error
DescriptionThe paper positioning plate home positio sensor does not turn ON when the paper positioning plate motor has been
driven for 1500 pulses.
Remedy
  1. The paper positioning plate home position sensor (PI7) is faulty.
  2. The positioning plate drive mechanism isfaulty.
  3. The paper positioning plate motor (M4) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F0800205TitlePaper positioning plate home position error
DescriptionThe paper positioning plate home position sensor does not
turn OFF when the paper positioning plate motor has been driven for 300 pulses.
Remedy
  1. The paper positioning plate home position sensor (PI7) is faulty.
  2. Open circuit of the Harness between Finisher Controller PCB and Stack Delivery Motor & between Finisher Controller PCB and Shutter Open/CloseClutch
  3. The positioning plate drive mechanism isfaulty.
  4. The paper positioning plate motor (M4) isfaulty.
  5. The saddle stitcher controller PCB isfaulty.
E5F1800105TitlePaper folding motor lock error
DescriptionThe feed speed of the paper fold roller reaches 5 mm/sec or
less.
Remedy
  1. The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21. isfaulty.
  2. The paper folding roller drive mechanism isfaulty.
  3. The paper folding motor (M2) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F1800205TitlePaper positioning plate home position error
DescriptionThe status of Paper Fold Home Position Sensor does  not change although the Paper Fold Motor is driven for a
specified period of time.
Remedy
  1. The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) isfaulty.
  2. The paper folding roller drive mechanism isfaulty.
  3. The paper folding motor (M2) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F2800105TitleGuide home position error
DescriptionThe guide home position sensor does not turn ON when the
guide motor has been driven for 700 pulses.
Remedy
  1. The guide home position sensor (PI13) isfaulty.
  2. The guide plate drive mechanism isfaulty.
  3. The guide Motor (M3) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F2800205TitleGuide home position error
DescriptionThe guide home position sensor does not turn OFF when
the guide motor has been driven for 50 pulses.
Remedy
  1. The guide home position sensor (PI13) isfaulty.
  2. The guide plate drive mechanism isfaulty.
  3. The guide Motor (M3) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F3800105TitleAligning plate home position error
DescriptionThe aligning plate home position sensor does not turn ON when the aligning plate motor has been driven for 500
pulses.
Remedy
  1. The aligning plate home position sensor (PI5) isfaulty.
  2. The aligning plate drive mechanism isfaulty.
  3. The aligning motor (M5) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F3800205TitleAligning plate home position error
DescriptionThe aligning plate home position sensor does not turn OFF
when the aligning plate motor has been driven for 50 pulses.
Remedy
  1. The aligning plate home position sensor (PI5) isfaulty.
  2. The aligning plate drive mechanism isfaulty.
  3. The aligning motor (M5) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F4800105TitleStitcher (rear) home position error
DescriptionThe stitching home position sensor does not turn ON when the stitch motor (rear) has been driven backward for 0.5
sec.
Remedy
  1. The stitcher home position sensor (rear) (SW5) isfaulty.
  2. The stitcher (rear) is faulty.
  3. The saddle stitcher controller PCB isfaulty.
E5F4800205TitleStitcher (rear) home position error
DescriptionThe stitching home position sensor does not turn OFF when
the stitch motor (rear) has been driven forward for 0.5 sec.
Remedy
  1. The stitcher home position sensor (rear) (SW5) isfaulty.
  2. The stitcher (rear) is faulty.
  3. The saddle stitcher controller PCB isfaulty.
E5F5800105TitleStitcher (front) home position error
DescriptionThe stitching home position sensor does not turn ON when
the stitch motor (front) has been driven forward for 0.5 sec.
Remedy
  1. The stitcher home position sensor (front) (SW7) isfaulty.
  2. The stitcher (front) is faulty.
  3. The saddle stitcher controller PCB isfaulty.
E5F5800205TitleStitcher (front) home position error
DescriptionThe stitching home position sensor does not turn OFF when the stitch motor (front) has been driven backward for 0.5
sec.
Remedy
  1. The stitcher home position sensor (front) (SW7) isfaulty.
  2. The stitcher (front) is faulty.
  3. The saddle stitcher controller PCB isfaulty.
E5F6800105TitlePaper pushing plate home position error
DescriptionThe paper pushing plate home position sensor does not turn ON when the paper pushing plate motor has been driven for
0.5 sec.
Remedy
  1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) isfaulty.
  2. The paper pushing plate drive mechanism isfaulty.
  3. The paper pushing plate motor (M8) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F6800205TitlePaper pushing plate home position error
DescriptionThe paper pushing plate home position sensor does not turn OFF when the paper pushing plate motor has been driven
for 150 ms.
Remedy
  1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) isfaulty.
  2. The paper pushing plate drive mechanism isfaulty.
  3. The paper pushing plate motor (M8) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F6800305TitlePaper pushing plate motor clock error
DescriptionThe number of pulses detected by the paper pushing plate
motor clock sensor is 6 pulses or less.
Remedy
  1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) isfaulty.
  2. The paper pushing plate drive mechanism isfaulty.
  3. The paper pushing plate motor (M8) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F6800405TitlePushing position error
DescriptionThe paper pushing plate leading edge position sensor does not turn ON when the paper pushing plate motor has been
driven for 0.1 sec.
Remedy
  1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) isfaulty.
  2. The paper pushing plate drive mechanism isfaulty.
  3. The paper pushing plate motor (M8) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E5F6800505TitlePushing position error
DescriptionThe paper pushing plate leading edge position sensor does
not turn OFF when the paper pushing plate motor has been driven for 0.5 sec.
Remedy
  1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) isfaulty.
  2. The paper pushing plate drive mechanism isfaulty.
  3. The paper pushing plate motor (M8) isfaulty.
  4. The saddle stitcher controller PCB isfaulty.
E602000100TitleError in HDD
DescriptionHDD failed to be recognized. Startup partition (BOOTDEV)
failed to be found at startup.
Remedy1. Turn OFF the main switch and check connection of HDD cable, and then turn ON the mainswitch.
2. Be sure that HDD spins stably (no problem in drive sound) and 5V/12V power is supplied when the main power is turned ON.
3. If the above measures do not solve the problem, replace the HDD and reinstall the system. If there still remainsthe
problem, replace the Main Controller PCB 1.
E602000200TitleError in HDD
DescriptionThere is no system for the main CPU
Remedy1. Start in Safe Mode, then perform overall format using SST or USB momory and reinstall the system, and then turn OFF and then ON the Main Switch.(Prepare the USB memory which system software was registered. Insert the USB memory to the equipment. Execute [3]: Upgrade (Overwrite All) in the mainmenu.)
2. If the above measures do not solve the problem, it can be caused by failure with HDD; therefore, replace the HDDand
reinstall the system.
E602000300TitleError in HDD
DescriptionWriteAbort was detected with BootDevice
Remedy1. Execute detection and recovery ofWriteAbortSector
<In the case of display of B/W E-code>
1-1. Perform the following steps because Service Mode is not available.
1-2. Turn OFF the power. Then, while pressing 1+9 keys, turn ON the power. WriteAbortSector recovery routine is automatically started which makes the screen black.
1-3. After a while, progress is displayed because the process takes time (40 to 50 min.). The process is complete when the screen turns white.
<In the case of official display of wrench-mark>
1-1. Set as follows: CHK-TYPE=0; and execute HD-CHECK (40 to 50 min.), and then turn OFF and then ON the main switch.
2. If the above measures do not solve the problem, start up in Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the mainswitch.
3. If no improvement is found despite the above measures, it can be caused by failure with HDD; therefore, replace the
HDD and reinstall the system.
E602000600TitleError in HDD
DescriptionThere is no system for the sub CPU
RemedyReinstall the system software. For details, see “Chapter 6: Upgrading”.
For your reference, the method using USB memory is described below.
1. Prepare the USB memory which system software was registered.
2. Execute the following service mode: COPIER>FUNCTION>SYSTEM>DOWNLOAD to enter the download mode. (When it is not operated normally, start the safe mode.)
3. Insert the USB memory to theequipment.
4. Execute [3]: Upgrade (Overwrite All) in the main menu. (Be sure to download SYSTEM, LANGUAGE andRUI.)
5. System software is downloaded and the machine restarts automatically. At this time, if the machine restarts with the safe mode, E753 might occurs. Check the log. In case of the system software of the options which are not connected, turn OFF and then ON the power supply to restore. (For details, see the description forE753.)If the measures above do not solve the problem, replace the HDD and download the system software with the foregoing method.
E602000700TitleError in HDD
DescriptionThere is no ICCProfile
Remedy1. Start up in Safe Mode and reinstall the system using and then turn OFF and then ON the main powerswitch.
2. If the above measures do not solve the problem, it canbe
caused by failure with the HDD; therefore, replace the HDD and reinstall the system.
E602000900TitleError in HDD
DescriptionThere is no Font file in /BOOTDEV/BOOT
Remedy1. Start up in Safe Mode and reinstall the system using and then turn OFF and then ON the main powerswitch.
2. If the above measures do not solve the problem, it canbe
caused by failure with the HDD; therefore, replace the HDD and reinstall the system.
E602001200TitleError in HDD
DescriptionThere is no file in which the Web browser refers to
Remedy1. Start up in Safe Mode and reinstall the Web browser using and then turn OFF and then ON the main powerswitch.
2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD
and reinstall the system.
E602010000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602010100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602010200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602010300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=1 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system, enter the applicable CHK-TYPE=1 in the partition to executeHDD-

CLEAR, and then turn OFF and then ON the main switch.

E602010400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602010500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=1 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602011000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602011200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602011300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=1 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=1 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602011400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602012200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602012300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602012400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602012500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=1 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=1 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602020000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602020100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602020200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602020300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=1 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system, enter the applicable CHK-TYPE=1 in the partition to executeHDD-

CLEAR, and then turn OFF and then ON the main switch.

E602020400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602020500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=1 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602021000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602021200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602021300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=1 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=1 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602021400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602022200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602022300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602022400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602022500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=1 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=1 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602030000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602030100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602030200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602030300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=1 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system,enter

the applicable CHK-TYPE=1 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the main switch.

E602030400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602030500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=1 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602031000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602031200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602031300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=1 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=1 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602031400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602032200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602032300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602032400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602032500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=1 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=1 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602040000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602040100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602040200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602040300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=1 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system, enter the applicable CHK-TYPE=1 in the partition to executeHDD-

CLEAR, and then turn OFF and then ON the main switch.

E602040400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602040500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=1 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602041000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602041200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602041300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=1 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=1 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602041400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602042200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602042300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602042400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602042500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=1 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=1 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602050000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602050100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602050200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602050300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=11 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system, enter the applicable CHK-TYPE=11 in the partition to execute HDD-CLEAR, and then turn OFF and then ON themain

switch.

E602050400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602050500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=11 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602051000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602051200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602051300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=11 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=11 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602051400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602052200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602052300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602052400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602052500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=11 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=11 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602060000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602060100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602060200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602060300TitleError in HDD
DescriptionWriteAbort (at startup)
RemedyWriteAbort (at startup)
E602060400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602060500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=2 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602061000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602061200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602061300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=2 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=2 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602061400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602062200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602062300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602062400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602062500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=2 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=2 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602070000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602070100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602070200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602070300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=2 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system, enter the applicable CHK-TYPE=2 in the partition to executeHDD-

CLEAR, and then turn OFF and then ON the main switch.

E602070400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602070500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=2 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602071000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602071200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602071300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=2 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=2 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602071400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602072200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602072300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602072400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602072500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=2 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=2 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602080000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602080100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602080200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602080300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=2 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system, enter the applicable CHK-TYPE=2 in the partition to executeHDD-

CLEAR, and then turn OFF and then ON the main switch.

E602080400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602080500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=2 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602081000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602081200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602081300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=2 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=2 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602081400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602082200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602082300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602082400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602082500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=2 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=2 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602090000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602090100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602090200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602090300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=3 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system,enter

the applicable CHK-TYPE=3 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the main switch.

E602090400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602090500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=3 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602091000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602091200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602091300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=3 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=3 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602091400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602092200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602092300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602092400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602092500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=3 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=3 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602100000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602100100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602100200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602100300TitleError in HDD
DescriptionWriteAbort (at startup)
RemedyRecovery in Boot partition is available only through SST in Safe Mode.

  1. Set as follows: CHK-TYPE=4 = 0; and execute HDD- CHECK (duration: several dozen minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, get in Download Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFFand

then ON the Main Power Switch.

E602100400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602100500TitleError in HDD
DescriptionError in file system
RemedyRecovery in Boot Partition is available only through SST in Safe Mode.

  1. Start in Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602101000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602101200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602101300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=4 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=4 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602101400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602102200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602102300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602102400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602102500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=4 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=4 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602110000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602110100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602110200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602110300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=5 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system, enter the applicable CHK-TYPE=5 in the partition to executeHDD-

CLEAR, and then turn OFF and then ON the main switch.

E602110400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602110500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=5 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602111000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602111200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602111300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=5 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=5 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602111400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602112200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602112300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602112400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602112500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=5 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=5 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602120000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602120100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602120200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602120300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. If possible, ask the customer to retrieve the data in the Address Book from the remoteUI.
  2. Enter the applicable CHK-TYPE=6 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes), and then turn OFF and then ON the
  3. If the above measure failed to recover the system, get in Download Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFFand

then ON the main power switch.

E602120400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602120500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=6 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602121000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602121200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602121300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=6 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=6 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602121400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602122200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602122300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602122400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602122500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=6 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=6 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602130000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602130100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602130200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602130300TitleError in HDD
DescriptionWriteAbort (at startup)
RemedyRecovery in Boot partition is available only through SST in Safe Mode.

  1. Set as follows: CHK-TYPE=7 = 0; and execute HDD- CHECK (duration: several dozen minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, get in Download Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFFand

then ON the Main Power Switch.

E602130400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602130500TitleError in HDD
DescriptionError in file system
RemedyRecovery in Boot Partition is available only through SST in Safe Mode.

  1. Start in Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602131000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602131200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602131300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=7 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=7 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602131400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602132200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602132300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602132400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602132500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=7 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=7 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602140000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602140100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602140200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602140300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=8 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system,enter

the applicable CHK-TYPE=8 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the main switch.

E602140400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602140500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=8 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602141000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602141200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602141300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=8 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=8 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602141400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602142200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602142300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602142400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602142500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=8 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=8 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602150000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602150100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602150200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602150300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=9 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system, enter the applicable CHK-TYPE=9 in the partition to executeHDD-

CLEAR, and then turn OFF and then ON the main switch.

E602150400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602150500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=9 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602151000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602151200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602151300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=9 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=9 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602151400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602152200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602152300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602152400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602152500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=9 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=9 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602160000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602160100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602160200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602160300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Enter the applicable CHK-TYPE=10 in the partition to execute HDD-CHECK (duration: several minutes to several dozen minutes); and then turn OFF and then ON the
  2. If the above measures failed to recover the system, enter the applicable CHK-TYPE=10 in the partition to execute HDD-CLEAR, and then turn OFF and then ON themain

switch.

E602160400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602160500TitleError in HDD
DescriptionError in file system
Remedy
  1. Enter the applicable CHK-TYPE=10 in the partition to execute HDD-CLEAR, and then turn OFF and then ON the Main Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602161000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602161200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602161300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=10 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=10 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602161400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602162200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602162300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602162400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602162500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=10 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=10 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602200000TitleError in HDD Encryption Board
DescriptionAuthentication error between the host machine and the
Encryption Board.
Remedy
  1. After checking connection of the Encryption Board, disconnect and connect the connector and, turn OFF and then ON the
  2. Execute the key clearprocedure.

* Key clear: system recovery procedure

  1. Execute the key clear procedure with

–> As a result, the disk becomes unformatted disk. Thus, it is necessary to execute step 2.
–> E602-0001 will be indicated if activating the machine with the unformatted disk.

  1. Execute HDD format and system reinstallation with
E602200100TitleError in HDD Encryption Board
DescriptionMismatch in the Encryption Board operation.
Remedy1. Execute the key clear procedure.
E602200200TitleError in HDD Encryption Board
DescriptionFailure of the Encryption Board.
Remedy
  1. After checking connection of the Encryption Board, disconnect and connect the connector and, turn OFF and then ON the
  2. Execute the key clearprocedure.
  3. After replacing the Encryption Board, execute HDD format and system reinstallation with
  4. Replace the LAN-BARSAC Board –> replace theMain

Controller PCB 1.

E602400000TitleError in HDD
DescriptionUnable to mount the Linux system.
Remedy
  1. Check the cable and the powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602400100TitleError in HDD
DescriptionNo Linux system start script.
Remedy
  1. Check the cable and the powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602FF0000TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602FF0100TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be causedby

failure with the HDD; therefore, replace the HDD and reinstall the system.

E602FF0200TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602FF0300TitleError in HDD
DescriptionWriteAbort (at startup)
Remedy
  1. Set as follows: CHK-TYPE=3 = 0; and execute HDD- CHECK (duration: several dozen minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem,execute

HDD-CLEAR with CHK-TYPE=3 = 1, 2, 3, 5, and then turn OFF and then ON the power.

E602FF0400TitleError in HDD
DescriptionFailure in contact with HDD
Remedy
  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, startin Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main PowerSwitch.
  3. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602FF0500TitleError in HDD
DescriptionError in file system
RemedyThis is the error which usually does not occur.

  1. Execute HDD-CLEAR with CHK-TYPE=3 = 1, 2, 3, 5, and then turn OFF and then ON the
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602FF1000TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602FF1100TitleError in HDD
DescriptionFailure in HDD connection
RemedyThis is the error which usually does not occur in Read/Write level.

  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace the HDD and reinstall thesystem.
E602FF1200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602FF1300TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=3 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=3 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E602FF1400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it canbe

caused by failure with the HDD; therefore, replace the HDD and reinstall the system.

E602FF2100TitleError in HDD
DescriptionFailure in HDD connection
RemedyThis is the error which usually does not occur in Read/Write level.

  1. Check the cable and powerconnector.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace the HDD and reinstall thesystem.
E602FF2200TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602FF2300TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602FF2400TitleError in HDD
DescriptionSystem error or Packet data error
RemedyIt’s due to data corruption or software bug.

  1. Start in Safe Mode to perform overall format with SST and reinstall the system, and then turn OFF and then ON the Main Power Switch.
  2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace theHDD

and reinstall the system.

E602FF2500TitleError in HDD
DescriptionWriteAbort
RemedyThe document data (such as BOX on the HDD) can be damaged.

  1. Enter the applicable CHK-TYPE=3 in the partition to perform HDD-CHECK (duration: several minutes to several dozens of minutes), and then turn OFF and then ON the
  2. If the above measures do not solve the problem, enter the applicable CHK-TYPE=3 in the partition to execute HDD- CLEAR, and then turn OFF and then ON the Main Power Switch.

(Use SST to perform reformat/reinstallation in the case of the following: BOOTDEV, BOOTDEV2 and APL_SEND)

  1. If there still remains the problem, it can be caused by failure with the HDD; therefore, replace the HDD andreinstall

the system.

E604051200TitleFaulty/insufficient image memory (Main Controller PCB1)
DescriptionNo necessary memory at Main Controller PCB 1
RemedyMake the Memory capacity at Main Controller PCB 1 as indicated by 0512.
E604102400TitleFaulty/insufficient image memory (Main Controller PCB1)
DescriptionNo necessary memory at Main Controller PCB 1
RemedyMake the Memory capacity at Main Controller PCB 1 as indicated by 1024.
E604153600TitleFaulty/insufficient image memory (Main Controller PCB1)
DescriptionNo necessary memory at Main Controller PCB 1
RemedyMake the Memory capacity at Main Controller PCB 1 as indicated by 1536.
E611000000TitleError code to prevent repeated retransmission at power
down during fax transmission
DescriptionWhen the power is down during fax transmission, this machine resends the fax at the next power-on. However, the operation (retransmission => rebooting => retransmission) might be repeated due to the damage on SRAM at the power down. To prevent this symptom, this error code is displayed
when this operation is repeated in a short term.
RemedyClassify into the following 3 categories and perform the operation respectively.

a.When the System of the main body is ver. 30.30 or later. b.When the System of the main body is between ver. 20.02 and 30.29, and can be upgraded.
c.When the System of the main body is ver. 22.01 or earlier, or when it cannot be upgraded immediately.

E611000000Remedy
  • When the System of the main body is 30.30 or a-1. Execute service mode > COPIER> FUNCTION > CLEAR > FXTX-CLR. (This service mode can be used only when the System is 30.30 orlater)

a-2. Turn OFF and then ON the main power switch.
a-3. If possible, upgrade to ver. 31.02 or later which modified this error.
*The following procedure shows the execution of clearing MN-CON, so refer to [Points to Note When CLeaning MN- CON].

  • When the System of the main body is between 20.02 and 30.29, and can beupgraded.

b-1. Upgrade the System to ver. 30.30 or later (if possible,
31.02 or later).
b-2. Execute service mode > COPIER> FUNCTION > CLEAR > FXTX-CLR.
b-3. Execute service mode > COPIER> FUNCTION > CLEAR > MN-CON. (Be careful that this step does not exist in procedure a.)
b-4. Turn OFF and then ON the main power switch.
(Unlike step c, this procedure does not require the execution of clearing HDD.)
c. When the System of the main body is ver. 22.01 or earlier, or when it cannot be upgraded immediately.
c-1. Execute service mode > COPIER > FUNCTION > CLEAR > MN-CON.
c-2. Execute service mode > COPIER > FUNCTION > SYSTEM > CHK-TYPE > 1 > OK > HD-CLEAR.
Before executing this service mode, inform users that all images in the Inbox will be deleted and get approval from them.
c-3. Execute service mode > COPIER > FUNCTION >
SYSTEM > CHK-TYPE > 2 > OK > HD-CLEAR
c-4. Turn OFF and then ON the main power switch.

[Points to Note When Clearing MN-CON] Execution of clearing MN-COM deletes all data in
Address Book, Forwarding Settings, Settings/Registration (Preferences), Adjustment/Maintenance, Function Settings, Set Destination, Management Settings, TPM Settings, etc. Before execution of this operation, ask user to back up the data and get approval for this operation.
When clearing MN-CON while any login application other than Default Authentication is, error such as not displayed login screen occurred. In this case, access SMS once and switch login application to Default Authentication to recover
to the normal status.

E613051200TitleFaulty/insufficient image memory (Main Controller PCB2)
DescriptionNo necessary memory at Main Controller PCB 2
RemedyMake the Memory capacity at Main Controller PCB 2 as indicated by 0512.
E613102400TitleFaulty/insufficient image memory (Main Controller PCB2)
DescriptionNo necessary memory at Main Controller PCB 2
RemedyMake the Memory capacity at Main Controller PCB 2 as indicated by 1024.
E613153600TitleFaulty/insufficient image memory (Main Controller PCB2)
DescriptionNo necessary memory at Main Controller PCB 2
RemedyMake the Memory capacity at Main Controller PCB 2 as indicated by 1536.
E674000100TitleFailure in communication of FAX board
DescriptionError is detected for specified number of times in
communication with FAX board.
RemedyNote: “Main Controller PCB” in the sentence refers to “Main Controller PCB 2” for 1-line Fax Board or “Main Controller 1” for 2-/3-/4-line Fax Board.

  1. Check connection between the board and the Main controller PCB.
  2. Replace the Fax board.
  3. Replace the Main controllerPCB.
E674000400TitleFailure in communication of FAX board
DescriptionFailure in access of the modem IC which is used with OnBoardFax
RemedyNote: “Main Controller PCB” in the sentence refers to “Main Controller PCB 2” for 1-line Fax Board or “Main Controller 1” for 2-/3-/4-line Fax Board.

  1. Check connection between the board and the Main controller PCB.
  2. Replace the Fax board.
  3. Replace the Main controllerPCB.
E674000800TitleFailure in communication of FAX board
DescriptionFailure in access of the port IC that is be used with
OnBoardFax
RemedyNote: “Main Controller PCB” in the sentence refers to “Main Controller PCB 2” for 1-line Fax Board or “Main Controller 1” for 2-/3-/4-line Fax Board.

  1. Check connection between the board and the Main controller PCB.
  2. Replace the Fax board.
  3. Replace the Main controllerPCB.
E674000C00TitleFailure in communication of FAX board
DescriptionFailure is detected in access of the modem IC and port IC
that are used with OnBoardFax
RemedyNote: “Main Controller PCB” in the sentence refers to “Main Controller PCB 2” for 1-line Fax Board or “Main Controller 1” for 2-/3-/4-line Fax Board.

  1. Check connection between the board and the Main controller PCB.
  2. Replace the Fax board.
  3. Replace the Main controllerPCB.
E674001000TitleFailure in communication of FAX board
DescriptionFailure in opening of the timer device to be used with
OnBoard Fax
RemedyNote: “Main Controller PCB” in the sentence refers to “Main Controller PCB 2” for 1-line Fax Board or “Main Controller 1” for 2-/3-/4-line Fax Board.

Replace the Main controller PCB.

E674001100TitleFailure in communication of FAX board
DescriptionFailure in starting of the timer device which is used with
OnBoardFax
RemedyNote: “Main Controller PCB” in the sentence refers to “Main Controller PCB 2” for 1-line Fax Board or “Main Controller 1” for 2-/3-/4-line Fax Board.

Replace the Main controller PCB.

E674003000TitleFailure in communication of FAX board
DescriptionError in checksum of USB-FAX MAINROM
RemedyGet in the download mode from the Service Mode when the
power is turned ON and execute downloading of USBFAX MAINROM.
E677000300TitleFailure in Print Server
DescriptionError is detected at the Mother Board check when print
server is started.
Remedy
  1. Check connection of the cable and turn OFF and then ON the
  2. Reinstall the Print Server(For details, refer to“Service

Manual image PASS-A1_B1.”)

E677001000TitleFailure in Print Server
DescriptionFailure was detected in operation of the CPU fan on the print
server.
Remedy
  1. Replace the board of the printserver.
  2. Reinstall the Print Server
E677008000TitleFailure in Print Server
DescriptionError is detected at the Mother Board check when print
server is started.
Remedy
  1. Check the cable connection and turn OFF and then ON the
  2. Reenter the job.
  3. Reinstall the print server.
E710000105TitleError in initialization of IPC (Ctrl)
DescriptionFailed to be at ready status within 3 sec after IPC chip has
been started.
RemedyCheck the connection between DC Controller PCB and
Finisher, and check that the Cable is not open-circuit.
E711000105TitleError in register of IPC (Ctrl)
DescriptionSet 4 errors within 1.5 sec in register IPC chip.
RemedyCheck the cable.
E711000205TitleError in IPC communication
DescriptionInitial communication error with the Finisher
RemedyCheck the connector connected to the Finisher.
E713000105TitleError in IPC communication
DescriptionWhen receiving retransmission request for 3 times in a row.
RemedyCheck the connector connected to the Finisher.
E713000205TitleError in IPC communication
DescriptionWhen detecting CRC error at transmission.
RemedyCheck the connector connected to the Finisher.
E713000405TitleError in IPC communication
DescriptionWhen not receiving data for more than specified time
RemedyCheck the connector connected to the Finisher.
E713000805TitleError in IPC communication
DescriptionWhen checksum of the received data is not correct.
RemedyCheck the connector connected to the Finisher.
E713001005TitleError in UFDI communication
DescriptionNeither ACK nor NAK is returned for specified times in a
row.
RemedyCheck the connector connected to the Finisher.
E713001105TitleError in UFDI communication
DescriptionNAK is returned for specified times in a row.
RemedyCheck the connector connected to the Finisher.
E713002005TitleUFDI communication error
DescriptionBCC of the reception data is invalid for specified number of
times in a row.
RemedyCheck the connection of the Connector with Finisher.
E713002105TitleError in UFDI communication
DescriptionTimeout before the completion of reception for specified
times in a row.
RemedyCheck the connector connected to the Finisher.
E713002205TitleError in UFDI communication
DescriptionUndefined error for specified times in a row at reception.
RemedyCheck the connector connected to the Finisher.
E719000100TitleError in Coin Vendor.
DescriptionError in starting of the CoinVendor
– The Coin Vendor, which should have been connected before the power was turned OFF, is not connected when the power is turned ON.
RemedyCheck the connection between charging management equipment and machine, and check that the Cable is not open-circuit.

Clear the error while the charging management equipment  is connected to operate and when switching to the operation without charging management equipment.
(To prevent the misuse by removing the charging
management equipment, this error code is displayed.)

E719000200TitleError in Coin Vendor.
DescriptionError in IPC when CoinVendor is running.
– In the case of disconnection of IPC or an error in which IPC communication failed to berecovered.
– When disconnection of the pickup delivery signal is detected.
– When illegal connection is detected (short-circuit withTx
and Rx of IPC)
RemedyCheck the connection between charging management equipment and machine, and check that the Cable is not open-circuit.

Clear the error while the charging management equipment  is connected to operate and when switching to the operation without charging management equipment.
(To prevent the misuse by removing the charging
management equipment, this error code is displayed.)

E719000300TitleError in Coin Vendor.
Description– In the case of communication error with the coin vendor
while obtaining the unit price at start-up.
RemedyCheck the connection between charging management equipment and machine, and check that the Cable is not open-circuit.

Clear the error while the charging management equipment  is connected to operate and when switching to the operation without charging management equipment.
(To prevent the misuse by removing the charging
management equipment, this error code is displayed.)

E719001100TitleError in Coin Vendor.
DescriptionError in starting of NewCardReader
– NewCardReader, which should have been connected before the power was turned OFF, is not connected when the power is turned ON.
RemedyCheck the connection between charging management equipment and machine, and check that the Cable is not open-circuit.

Clear the error while the charging management equipment  is connected to operate and when switching to the operation without charging management equipment.
(To prevent the misuse by removing the charging
management equipment, this error code is displayed.)

E719001200TitleError in Coin Vendor.
DescriptionError in IPC when NewCardReader is running.
– In the case of disconnection of IPC or an error in which IPC communication failed to be recovered.
RemedyCheck the connection between charging management equipment and machine, and check that the Cable is not open-circuit.

Clear the error while the charging management equipment  is connected to operate and when switching to the operation without charging management equipment.
(To prevent the misuse by removing the charging
management equipment, this error code is displayed.)

E719003100TitleError in serial communication at the start of the New Card
Reader
DescriptionFailure in communication with the serial New Card Reader
at start-up.
Remedy
  • Check if the cable of the serial New Card Reader is disconnected.
  • Take out the serial New Card Reader.
    • COPIER > Function > CLEAR >CARD
    • COPIER > Function > CLEAR >ERR
E719003200TitleError in serial communication at the start of the New Card
Reader
DescriptionCommunication failed in the middle of the operation
although communication with the serial New Card Reader was successful at start-up.
Remedy– Check if the cable of the serial New Card Reader is
disconnected.
E730100100TitleError in PDL software
DescriptionInitialization error.
Remedy
  1. Execute the PDL resetprocess.
  2. Turn OFF and then ON the
E730100A00TitleError in PDL software
DescriptionFatal system error occurs.
Remedy
  1. Execute the PDL resetprocess.
  2. Turn OFF and then ON the
E730A00600TitleError in PDL communication
DescriptionPDL fails to respond. No response from PDL due to
Controller firmware, not installed, etc.
Remedy
  1. Execute the PDL resetprocess.
  2. Turn OFF and then ON the
  3. Check the connection of Main Controller PCB2.
  4. Reinstall the controllerfirmware.
  5. Replace the Main Controller PCB1.
E730A00700TitleMismatch in PDL version
DescriptionMismatch of version between the control software of the
host machine and PDL control software.
RemedyExecute overall system format and installation.
E730B01300TitleError in PDL embedded font
DescriptionFont data is corrupted.
Remedy
  1. Turn OFF and then ON the
  2. Reinstall the system.
  3. Execute overall system format andinstallation.
E730C00000TitleError in initialization
DescriptionAn error, such as memory acquisition failure, occurs at
initialization.
RemedyExecute overall system format and installation.
Replace the Main Controller PCB1.
E730C00100TitleError in HDD access
DescriptionAn error occurs at HDD access.
RemedyExecute overall system format and installation. Replace the HDD.
Replace the Main Controller PCB 2.
Replace the Main Controller PCB 1.
E731300000TitleError in Main Controller PCB 2
DescriptionUnable to recognize the SURF Board.
Remedy
  1. Check the connection of the Main Controller PCB2.
  2. Replace the Main Controller PCB2.
  3. Replace the Main Controller PCB1.
E731300100TitleError in Main Controller PCB 2
DescriptionFailure of SURF initialization.
Remedy
  1. Check the connection of the Main Controller PCB2.
  2. Replace the Main Controller PCB2.
  3. Replace the Main Controller PCB1.
E731300200TitleError in Main Controller PCB 2
DescriptionFailure of SURF initialization.
Remedy
  1. Check the connection of the Main Controller PCB2.
  2. Replace the Main Controller PCB2.
  3. Replace the Main Controller PCB1.
E731301500TitleError in Main Controller PCB 2
DescriptionVideo data is not transmitted to CL1-G even though there is
no problem in the software.
Remedy
  1. Turn OFF and then ON the
  2. Replace the Main Controller PCB2.
  3. Replace the Main Controller PCB1.
E732000100TitleError in scanner communication
DescriptionError in DDI-S communication
Remedy
  1. Check the connector connecting to theScanner.
  2. Check the power of the Scanner ->whether to perform initialization at start-up?
  3. Replace the Rcon, the Scanner Board or theMain

controller PCB 2.

E732999900TitleError in scanner communication
DescriptionWhen a Scanner is detected for the first time from the
Printer Model (not an error).
Remedy1. Turn OFF and then ON the power.
E733000000TitleError in printer communication
DescriptionCommunication with the printer failed at start-up.
Remedy
  1. Check the connector connecting to thePrinter.
  2. Check the power of the Printer -> whether to perform initialization at start-up?
  3. Replace the Dcon or the Main controller PCB2.
E733000100TitleError in printer communication
DescriptionError in DDI-P communication
Remedy
  1. Check the connector connecting to thePrinter.
  2. Check the power of the Printer -> whether to perform initialization at start-up?
  3. Replace the Dcon or the Main Controller PCB2.
E740000200TitleFailure in Ethernet Board
DescriptionIncorrect MAC address
Remedy1 Replace the LAN card.
E740000300TitleFailure in Ethernet Board
DescriptionIncorrect MAC address
Remedy1Replace the LAN card.
E743000000TitleDDI communication error
DescriptionSCI error occurrence, reception data NG, reception timeout,
SEQ timeout error
Remedy
  1. Turn OFF and then ON the
  2. Check the connection of the Cable between Reader and Controller.
  3. Check the voltage (+24V and +12V) on the Reader Controller PCB.
  4. Replace the DDI-S Cable.
  5. Replace the Reader ControllerPCB.
  6. Replace the Main Controller PCB2.
E743000300TitleDDI communication error
DescriptionSCI error occurrence, reception data NG, reception timeout,
SEQ timeout error
Remedy
  1. Turn OFF and then ON the
  2. Check the connection of the Cable between Reader and Controller.
  3. Check the voltage (+24V and +12V) on the Reader Controller PCB.
  4. Replace the DDI-S Cable.
  5. Replace the Reader ControllerPCB.
  6. Replace the Main Controller PCB2.
E743000400TitleDDI communication error
DescriptionSCI error occurrence, reception data NG, reception timeout,
SEQ timeout error
Remedy
  1. Turn OFF and then ON the
  2. Check the connection of the Cable between Reader and Controller.
  3. Check the voltage (+24V and +12V) on the Reader Controller PCB.
  4. Replace the DDI-S Cable.
  5. Replace the Reader ControllerPCB.
  6. Replace the Main Controller PCB2.
E744000100TitleFailure in language file
DescriptionMismatched version between the HDD and the Bootable
RemedyReinstall the correct language file using SST or USB
memory reinstall the entire software.
E744000200TitleFailure in language file
DescriptionOversized language file in HDD
RemedyFormat the HDD and reinstall the software because there
can be more than necessary language files.
E744000300TitleFailure in language file
DescriptionUnable to find the language which should be switched and
described in Config.txt in the HDD.
RemedyReinstall the software.
E744000400TitleFailure in language file
DescriptionUnable to switch to the language in the HDD.
RemedyReinstall the software.
E744200000TitleError in engine ID of SoftID
DescriptionThe engine ID described in SoftID is incorrect
Remedy1. Replace the SoftID PCB
E744400000TitleModel information mismatch
DescriptionMismatch of model information between the Main Controller
PCB 1 and the DC Controller is detected.
RemedyThis error occurs only when replacing the DC Controller. By returning the original PCB, this error can be recovered. (If other error code is displayed, see the corresponding error code.)
If it is not recovered, replace the DC Controller to a new one.DC Controller PCB does not have model information at  the time of shipment. Model information is written when installing the PCB to the host machine. Therefore, the DC Controller PCB which was installed to imageRUNNER ADVANCE C5045 can be installed only to imageRUNNER ADVANCE C5045.
E746001100TitleError in engine ID of SoftID
DescriptionBecause both the voice composition board and the
composition recognition board are inserted.
RemedyInsert only 1 board of the appropriate voice board.
E746002100TitleError in engine ID of SoftID
DescriptionSelf-check NG of Image Analysis Board (PCB used for
PCAM)
Remedy
  1. Replace the Image Analysis Board (PCB used forPCAM)
  2. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNS-TR>ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main
E746002200TitleError in engine ID of SoftID
DescriptionDifferent version of Image Analysis Board (PCB used for
PCAM)
Remedy
  1. Update the firmware of the OptionBoard.
  2. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNS-TR>ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main
E746002300TitleError in engine ID of SoftID
DescriptionNo response from Image Analysis Board (PCB used for
PCAM)
Remedy
  1. Check to see if the Option Board is properlyinserted.
  2. Turn OFF and then ON the
  3. If the above measure does not solve the problem, replace the Option Board.
  4. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNS-TR>ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, andturn

OFF and then ON the main power.

E746002400TitleError in engine ID of SoftID
DescriptionFailure in behavior of Image Analysis Board (PCB used for
PCAM)
Remedy
  1. Turn OFF and then ON the
  2. If the above measure does not solve the problem, replace the Option Board.
  3. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNS-TR>ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, andturn

OFF and then ON the main power.

E746003100TitleError in engine ID of SoftID
DescriptionError in hardware
RemedyReplace the TPM chip.
E746003200TitleError in engine ID of SoftID
DescriptionMismatched data in TPM
RemedyFormat the system.
Format the HDD using SST or USB memory, and download the system software. For details, see “Chapter 6: Upgrading”. For your reference, the method using USB memory is described below.

  1. Prepare the USB memory which system software was registered.
  2. Execute the following service mode: COPIER>FUNCTION>SYSTEM>DOWNLOAD to enter the download mode.
  3. Insert the USB memory to theequipment.
  4. Execute [4]: Format HDD in the mainmenu.
  5. After formatting is completed, the machine reboots automatically and starts with the downloadmode.
  6. Execute [1]: Upgrade (Auto) in the mainmenu.
  7. System software is downloaded and the machine restarts automatically.
E746003300TitleError in engine ID of SoftID
DescriptionError that can be recovered
RemedyWhen the TPM key was backed up, it can be restored.

  1. Connect the USB memory which stores the TPM
  2. Go to Management Settings > Data Management > TPM Settings, and then click “Restore TPMKey”.
  3. Enter the password set at backupoperation.
  4. When the restoration completion screen is displayed, click “OK”. Remove the USB memory, and turn OFF and then ON the main

When the TPM key was not backed up: Formatting the system is required.

E746003400TitleTPM auto recovery error
DescriptionThe error occurs when clearing HDD while TPM setting is
ON.
RemedyIt is recovered by turning OFF and then ON the power.
E747120100TitlePDL rendering error
DescriptionImage processing IC error.
Remedy
  1. Turn OFF and then ON the power (Send the data to Inc. because the error code will be displayed again if printing the data with which the error wasdisplayed.)
  2. Replace the Main Controller PCB2.
E7473F0000TitleUndetected error of the Image Process Chip P
DescriptionUndetected error of the Image Process Chip P
RemedyReplace the Main Controller PCB 2
E7477F0000TitleUndetected error of the Image Process Chip R
DescriptionUndetected error of the Image Process Chip R
RemedyReplace the Main Controller PCB 2
E7479F0000TitleDetection shows that Sub Board O failed to be installed
DescriptionDetection shows that Sub Board O failed to be installed
RemedyCheck contact of the Sub Board O and the cable, or replace
-> Replace the Main Controller PCB 2
E747BF0000TitleDetection shows that Sub Board O failed to be installed
DescriptionDetection shows that Sub Board O failed to be installed
RemedyCheck contact of the Sub Board O and the cable, or replace
-> Replace the Main Controller PCB 2
E747DF0000TitleUndetected error of Image Process Chip S
DescriptionUndetected error of Image Process Chip S
RemedyCheck contact of ScanI/F cable –> Replace
-> Replace the Main Controller PCB 2
E747FF0000TitleA wrong Sub Board was detected
DescriptionA wrong Sub Board was detected
RemedyCheck contact of ScanI/F cable –> Replace
Check contact of the Sub Board O and the cable –> Replace
Replace the Main Controller PCB 2
E747FF0100TitleConnection failure with DDR-SDRAM (P)/inappropriate
memory size
DescriptionConnection failure with DDR-SDRAM (P)/inappropriate
memory size
RemedyReplace the DDR-SDRAM (P)
E747000000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747001E00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747011B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747011A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747011900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747021B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747021A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747021900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747031B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747031A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747031900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747041B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747041A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747041900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747051D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747051C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747051B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747061B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747061A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747061900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747061800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747071B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747071A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747071900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747071800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747081B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747081A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747081900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747081800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747091B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747091A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747091900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747091800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470A1B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470A1A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470A1900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470A1800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470B1B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470B1A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470B1900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470B1800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470C1B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470C1A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470C1900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470C1800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470D1700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E1700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E0F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E0E00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E0D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E0B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E0900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E0800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E0700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E0600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470E0500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470F1B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470F1900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470F1800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470F1700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7470F0F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747101B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747101A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747101900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747101800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747101700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747100F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747111700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747110E00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747110D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747121700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747120800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747120700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747120600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747120500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747120400TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747120300TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747120200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747120000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747200000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221E00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221400TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221300TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747221200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747361900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747361800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747371700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747371600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747371500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747381F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747381B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747390600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747390200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747390100TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473A0600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473A0200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473A0100TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473C0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473D0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473F0100TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473F0200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473F0300TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473F0400TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473F0500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473F0600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7473F0700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747400000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421E00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421400TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421300TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747421200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747561900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747561800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747571700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747571600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747571500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747581F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747581B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747590600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747590200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747590100TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475A0600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475A0200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475A0100TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475C0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475D0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475F0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475F0100TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475F0200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475F0300TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475F0400TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475F0500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475F0600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7475F0700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747600000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621E00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621400TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621300TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747621200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747651F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747651D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747651C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7476A1F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7476B1F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7476B1D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7476B1A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7476B1900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7476B1700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7476C1F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7476C1E00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7476F1F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747711F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747721F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747741F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747741E00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747751F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747751C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747751B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7477C0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7477D0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747800000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747851F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747851D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747851C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747911800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747911700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747911600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747911500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747911400TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747951B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747951A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E7479C0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747A00000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747A51F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747A51D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747A51C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747B11800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747B11700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747B11600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747B11500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747B11400TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747B51B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747B51A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747BC0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C00000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C51F00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C51D00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C51C00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C51B00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C51A00TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C51900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C70600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C70200TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747C70100TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747D61900TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747D61800TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747D71700TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747D71600TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747D71500TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747DC0000TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E747DF0100TitleError in Main Controller PCB2
DescriptionError in Main Controller PCB2
Remedy
  1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB.Check contact of SDRAM at Main Controller PCB2.
  2. Replace the Bypass PCB or Open I/FPCB
  3. Replace the SDRAM at Main ControllerPCB2
  4. Replace the Main ControllerPCB2
  5. Replace the HDD (replace the new encryptionboard)
E748201000TitleError in Flash PCB
DescriptionUnable to find the IPL (startup program).
RemedyContact to the sales companies.
E748201100TitleError in Flash PCB
DescriptionUnable to find the kernel.
RemedyContact to the sales companies.
E748201200TitleError in Flash PCB
DescriptionUnable to mount the Linux system at starting service mode,
or there is no system start script.
RemedyContact to the sales companies.
E748202100TitleError in access of Main Controller PCB 2
DescriptionNecessary H/W on the Main Controller PCB 2 is not found.
Remedy
  1. Clean the terminal of the Main Controller PCB 2, and disconnect and then connectit.
  2. Clean the terminal of the Main Controller PCB 1, and disconnect and then connectit.
  3. Replace the Main Controller PCB2.
E748202200TitleError in access of Main Controller PCB 2
DescriptionNecessary H/W on the Main Controller PCB 2 is not found.
Remedy
  1. Remove and then insert the Main Controller PCB 1 and the Main Controller PCB 2.
  2. Replace the Main Controller PCB 1 and theMain

Controller PCB 2.

E748202300TitleError in access of Main Controller PCB 2
DescriptionUnable to initialize the memory DDR2-SDRAM on the Main
Controller PCB 2.
Remedy
  1. Clean the terminal of the DDR2-SDRAM , and disconnect and then connect it.
  2. Replace the DDR2-SDRAM.
E748202400TitleError in access of Main Controller PCB 2
DescriptionCPU on the Main Controller PCB 2 fails to complete the
initialization.
Remedy
  1. Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM.
  2. Check power state of Main Controller PCB 2 and check around the connector.
  3. Check power state of the Riser PCB and check around the connector.
  4. Replace the Main Controller PCB2.
  5. Replace the Riser PCB.
  6. Replace the Main Controller PCB1.
E748900000TitleSystem error
DescriptionSystem error
RemedyContact to the sales companies.
E753000100TitleDownload Error
DescriptionSystem Software Update Error
Error occurs when updating system software of uninstalled options
Remedy1. Check the log to find where the download error has been occurred.
FIN_C1 Staple Finisher-C1/Booklet Finisher-C1 IFN_A1 Inner Finisher-A1
G3CCB Super G3 FAX Board-AE1 G3CCM Super G3 FAX Board-AE1
When any of the above system software is displayed, check if the target option has been installed.
When the target option has not been installed:
Turn OFF and then ON the main power supply to restore (since there is no system software to be updated.).
When the target option has been installed:
Check if the accessory is correctly installed and if the target system software to be downloaded is for the installed option. Then download the appropriate system software again.
E760000100TitleMain Controller PCB 2 internal error
DescriptionMain Controller PCB 2 internal error
Remedy
  1. Turn OFF and then ON the
  2. Remove and then reinstall the Main Controller PCB2.
  3. Disconnect and then connect the connector connected to the Main Controller PCB 2.
  4. Replace the Main Controller PCB2.
E804000000TitleError in Power Supply Fan
DescriptionLock of the Power Supply Fan was detected
Remedy
  1. Check power distribution to theFan.
  2. Replace the Fan.
E805000005TitleError in Fixing Heat Exhaust Fan 1
Description
  1. After the power of the Host Machine has been turned ON, rotation of the Fixing Heat Exhaust Fan 1 (FM1) was detected before turning ON thefan.
  2. There is no rotation signal while the Fixing HeatExhaust

Fan 1 (FM1) is rotating.

Remedy
  1. Check the Fixing Heat Exhaust Fan 1 (FM1) harness(to see if the harness is caught, disconnected or physically removed).
  2. Check the fuse of the Pickup Feed Driver PCB(UN2).
  3. Replace the Pickup Feed Driver PCB(UN2).
  4. Replace the Fixing Heat Exhaust Fan 1(FM1).
E805000105TitleError in Fixing Heat Exhaust Fan 2
Description
  1. After the power of the Host Machine has been turned ON, rotation of the Fixing Heat Exhaust Fan 2 (FM2) was detected before turning ON thefan.
  2. There is no rotation signal while the Fixing HeatExhaust

Fan 2 (FM2) is rotating.

Remedy
  1. Check the Fixing Heat Exhaust Fan 2 (FM2) harness(to see if the harness is caught, disconnected or physically removed).
  2. Replace the Feed DriverPCB.
  3. Replace the Fixing Heat Exhaust Fan 2(FM2).
E806000005TitleError in Delivery fan 1
Description
  1. Failure in the Connect signal when the fan was turned
  2. Failure detected while the fan isrotating.
Remedy
  1. Check the fan harness (to see if the harness is caught, disconnected or physicallyremoved).
  2. Replace the Pickup Feed Driver PCB(UN2).
  3. Replace the Delivery Fan(FM7).
E806000105TitleError in Delivery fan 2
Description
  1. After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON thefan.
  2. There is no rotation signal while the fan isrotating.
Remedy
  1. Check the fan harness (to see if the harness is caught, disconnected or physicallyremoved).
  2. Replace the Pickup Feed Driver PCB(UN2).
  3. Replace the Delivery Fan 2(FM9).
E806000205TitleError in Secondary Transfer Exhaust Fan
Description
  1. After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON thefan.
  2. There is no rotation signal while the fan isrotating.
Remedy
  1. Check the fan harness (to see if the harness is caught, disconnected or physicallyremoved).
  2. Replace the Pickup Feed Driver PCB(UN2).
  3. Replace the Secondary Transfer Exhaust Fan(FM8).
E807000005TitleError in Process cartridge fan (front)
Description
  1. After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON thefan.
  2. There is no rotation signal while the fan isrotating.
Remedy
  1. Check the fan harness (to see if the harness is caught, disconnected or physicallyremoved).
  2. Replace the Relay Board.
  3. Replace the fan.
E807000105TitleError in Process cartridge fan (rear)
Description
  1. After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON thefan.
  2. There is no rotation signal while the fan isrotating.
Remedy
  1. Check the fan harness (to see if the harness is caught, disconnected or physicallyremoved).
  2. Replace the Pickup Feed Driver PCB(UN2).
  3. Replace the fan.
E808000005TitleError in Zero Cross
DescriptionZero Cross failed to be detected for 50ms or more while the
fixing relay was ON.
Remedy
  1. Replace the AC Driver(UN6).
  2. Check the cycle of the input voltage (failure in power- peripheral area of the customer. Ask the customer to perform the power supplywork).
E811000005TitleFuse cutoff error in Process Cartridge
DescriptionFuse cannot be cut off (disconnect) although it is tried to be
cut off.
Remedy
  1. Turn OFF and then ON the
  2. Check the resistance value of the Fuse onDrum.
  3. Replace the Drum.
E811000105TitleError in 24V of the drum new/old detection.
DescriptionError in 24V of the drum new/old detection.
Remedy
  1. Replace the Pickup Feed Driver PCB(UN2).
E840000005TitleError in shutter for Fixing Edge Cooling Fan (if the HP failed
to be detected when the error occurred).
DescriptionFailed to detect that the fan shutter has moved to the specified position when moving the fan shutter from
anywhere other than the HP.
Remedy
  1. Check the harness of the Shutter Motor (M27), the Shutter HP Sensor (PS31) and the Shutter Position Sensor (PS32) (to see if the harness is caught, disconnected or physically removed).
  2. Replace the Pickup Feed Driver PCB(UN2).
  3. Replace the Shutter Motor, the Shutter HP Sensor or the Shutter Position Sensor.
E880000100TitleError in Controller Fan
DescriptionFan lock of the Controller CPU cooling fan was detected
RemedyCheck if the connector is connected.
If the connection was found OK, replace the Controller Fan 3 (FM13).
E880000300TitleError in Controller Fan
DescriptionRiser PCB Fan was detected to be locked.
RemedyCheck if the connector is connected.
If the connection was found OK, replace the Controller Fan 1 (FM11).
E880000400TitleError in Controller Fan
DescriptionRiser PCB Fan was detected to be locked.
RemedyCheck if the connector is connected.
If the connection was found OK, replace the Controller Fan 2 (FM12).
E880000500TitleError in Controller Fan
DescriptionFan lock of the HDD Cooling Fan was detected
RemedyCheck if the connector is connected.
It the connection is OK, replace the HDD Cooling Fan (FM14).

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